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Pragmatic Play

Pragmatic Play is a developer of games for online casinos. This page reviews and lists casinos running its software. Last updated: July 13, 2016.


rating: Bad


List of Pragmatic Play casinos

NoInterwetten Casino90Malta90
NoSlotsMillion90Curaçao, Malta90
NoBetjoy Casino60Curaçao60
NoBlack Diamond Casino60Curaçao60
NoBox24 Casino60Curaçao60
NoPunchbets Casino60Curaçao60
NoSpartan Slots60Curaçao60
NoLlama Casino40Costa Rica40
No7 Spins Casino30Curaçao30
NoDiamond VIP Casino30Curaçao30
NoGolden Palace Casino30Curaçao30
NoGrand Luxe VIP Casino30Curaçao30
NoMona VIP Casino30Curaçao30
NoRome VIP CasinoCuraçao30
NoTopaze Casino30Curaçao30
NoCasino Cash Palace2020
NoCasino Moons20Curaçao20
NoRich Casino20Curaçao20
NoThebes Casino20Curaçao20
NoWinward Casino20Curaçao20

Review of Pragmatic Play casino software

While there are many online gambling software developers out there, not many offer products and services to the American gaming market. Pragmatic Play, a company with an awful reputation gained over the years operating under its former name of TopGame, is one of those firms that does design games that are open to this market. Unfortunately it has a chequered history and with the list of complaints from players against its licensees ever growing, we recommend players steer clear of all games produced by this company, whatever its current name.

The not-so-Top Games

Pragmatic Play develops a series of slots and table games that are then deployed to online casino operators throughout the world. The game selections themselves are pretty diverse in terms of options available, and include mobile and live dealer platforms to offer a variety of gaming options. Those looking to play mobile games can do so through their smartphone or tablet browser, as no app downloads are required to get in on the action.

The games themselves are fairly average, featuring ok graphics and stereotypical themes that you have seen elsewhere. Games like Sugar Rush, Dwarven Gold, and New Tales of Egypt showcase a custom Pragmatic Play feel that we can only say are pretty mediocre. The games are all developed in-house, and properties are created from scratch, as the developer does not hold any licensing deals with any popular franchises or brands.

The Live Dealer platform isn't the smoothest that we have seen, but it appears to get the job done, offering punters who may not otherwise have an option the chance to play webcasted table games from the comfort of their own home.

Pragmatic Play casinos offer a small number of progressive jackpots that have been well into seven figure territory for at least five years now: Bingo Slot, Monster Madness, and Stars and Stripes. We have been tracking these jackpots since February 2010 and to our knowledge none have ever been won. As crazy as it might sound, you probably would not even want to win one of these jackpots at most of this company's white label licensees. The vast majority have paltry payment limits of a few thousand dollars a month that could result in you being paid over a multi-decade period, assuming they existed long enough to pay it all.

Bugs, slow payments, and rogue behaviour

Back in 2009, flagship TopGame licensee Rome Casino was busted running several "buggy" slots that did not include wild symbols on the first and/or fifth reels. This made it impossible for players to win the major jackpot on each game as they required a payline of 5 wilds to win. It also significantly lowered the payout rates of the games when you consider all the other winning combinations that would no longer be completed by the missing wild symbols. Naturally the company claimed it was a bug and to its credit made restitution to affected players. The wider community was left to wonder how on earth such a bug could possibly get into a production gaming system, as there is no plausible reason that could explain even testing with such a configuration. The fact such a "bug" was allowed to go live once again highlights the lack of consumer protection when online casinos and their operators are set up in unregulated and unaccountable jurisdictions.

Aside from that extremely dubious incident, we have received many complaints from players about being slow paid, or not paid at all, by many TopGame white label casinos. The recurring scenario seems to be that its licensees are inexperienced affiliate operators who are either unable to maintain an adequate cashflow to pay their obligations in a timely manner, or simply unwilling to pay winners. For example, see Royal Kings and Rich Casino. There have also been public spats and involvement in tit-for-tat DDoS attacks between this company and its competition at various times. All in all, there is far too much smoke for there not to be a fire, so we recommend that players steer clear of this company and its products altogether.

Casinos Offering Pragmatic Play Software

Another major concern with Pragmatic Play are the many horrible white label casinos that run their software exclusively. Several of these casinos are out and out rogues that consistently delay or refuse to pay winners, and are appropriately blacklisted. However in more recent times it appears that the company has signed distribution agreements with game aggregators which has seen their games appear on multi-provider casinos, some of which are well regarded. Even so, we strongly recommend that you do not play games released by Pragmatic Play, no matter which casino you find them at.


Pragmatic Play / TopGame is a gaming software developer with a questionable history, whose games feel uninspired and are notorious for being offered by some of the shadiest and least professionally run online casinos. While there are a few good spots to play these games, particularly multi-platform casinos such as SlotsMillion, caution is the better part of valour when it comes to this company. Our advice is to avoid their games altogether and especially steer clear of casinos that run exclusively on their platform.

3 replies • Last post


usKi'aha Long
Ki'aha Long's picture
Location: hawaii-seattle -pacific northwest
Joined: 21 May 2015
Posts: 57
Thanks given: 81
Thanks received: 37
29 May 2015 - 5:37am

Great post!, I was always curious about the Jackpot scenario!?!, and after reading glad
I never came close no matter what. I do want to add, that when I was a top game site and
was betting as high as 125.00$, which in itself is would make anyone go bonkers and say
huh..I actually did do great at one point and tried to cash out with the amount of a little
over 10,000.00 US Dollars, only for them to slow stall me, and require non stop info, and then
end up Blocking me and saying they were looking out for the others and Security!?! LOL
Yeah right!!!,im afraid if anyone goes to this gaming site they will fall for a big Scam and all
the attempts in the process!?, which is very sad and depressing...Just gotta dust yourself off
and look to a better option and know in the end, it was to good to be true, even when you
did deposit hard earning money into those sites...

Silver PlayerSilver Player
newflorida's picture
Joined: 10 Mar 2013
Posts: 349
Thanks given: 105
Thanks received: 229
29 May 2015 - 9:19pm

Black Diamond and Spartan Slots invent excuses to avoid paying their players. I don't play at these two casinos because they have done that to me. I only played once at Box24. Knowing afterwards that it is related to the other two. I stay away.

1 member gave thanks for this useful post: Ki'aha Long

usKi'aha Long
Ki'aha Long's picture
Location: hawaii-seattle -pacific northwest
Joined: 21 May 2015
Posts: 57
Thanks given: 81
Thanks received: 37
29 May 2015 - 10:57pm

Newflorida, I have had the same experience the stated Casino's you mentioned, even this new one
that spammed my inbox and feel for awhile back called: Mona Casino online - Another Top Game
Casino / Which at first looks Flashy and in Francais / At first glance it looks different !?, however once
you take a closer look and use your instincts you will learn its another one of those that is run by the
same people like: Black Diamond, Casino Moon, Spartan Slots, and others just a different name!!

1 member gave thanks for this useful post: newflorida

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