StopSpillet Gets 3,000 Calls Since 2019

Denmark's StopSpillet gambling helpline has gotten roughly 3,000 calls since the service launched in 2019, this according to the country's gaming regulator Spillemyndigheden.

The service helps gamblers that need help with betting, and those close to them. Players calling in for information on how to help themselves made up 56% of call volume, or roughly 1,650 calls. 40% of call volume, or 1,150 calls came from relatives of players. About half of those latter calls were from parents. The remaining 4% of calls came from professionals looking for help for clients.

67% of calls revolved around online betting, while physical slot machine play accounted for 20% of calls. Those who call in averaged a score of 5.9 on a 1 to 10 scale, with the scale showing a number of 4 indicating a problem with gambling.

In a statement, Spillemyndigheden said: "The Gambling Authority works continuously to spread awareness of StopSpillet, for example through campaigns.

"Trained counsellors sit by the phone when players, relatives or professionals call the help line. The advisers work continuously to develop their knowledge and skills."

About the author

Therese Williams // UK Correspondent
Therese Williams
Therese is a fervent fan of slot machines and pub fruities, often trying her luck at some of the top online casinos. She covers news for Casino Listings with a focus on the UK and Europe. Therese studied arts and creative writing at university and has written for newspapers in the UK.


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