GamCare Claims Rise in Contact With Gamblers

UK gambling charity GamCare revealed that the company has seen an increase in the number of contacts that gamblers had with the group over the past year, with 44,049 contacts via calls or online chat.

The revelation came as the company issued its annual update, where the group said that for the 12-month period ending March 31st, 2023 calls were up 4.7% from last year. The numbers also set an all-time record for the charity. Between calls, chats, and treatment sessions, there were 82,505 interactions. Additionally, 64,374 people had been trained in gambling awareness, including 45,562 children or young adults. 87.3% of contacts were gamblers, while 12.7% were affected by gambling.

63% of those seeking help did so because they were chasing losses. 34% claimed escapism, while 31% said that gambling led to financial difficulties.

68% of those seeking services were male, while 30% were female. 2% were other gender or transgender.

Regarding the calls, GamCare Chair of Trustees Margaret Daly said, "In the year that GamCare reached 25 years as an organisation, it is heartening to see so much work being done to support people through gambling harms. We've taken significant steps towards putting gambling harms treatment and support on the map and encouraging more people to come forward for help."

"Looking forward, our focus remains on reducing barriers to accessing support and delivering the high-quality services that can change people's lives."

About the author

Therese Williams // UK Correspondent
Therese Williams
Therese is a fervent fan of slot machines and pub fruities, often trying her luck at some of the top online casinos. She covers news for Casino Listings with a focus on the UK and Europe. Therese studied arts and creative writing at university and has written for newspapers in the UK.


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