GamCare Issues Warning Over Increased Slot Calls

UK gambling charity GamCare has announced that it has seen an increase in contact from gamblers who are seeking help in direct regard to online slots and possible addiction, with the number jumping from 34% in 2018-19 to 60% in 2022-23.

The rise in numbers comes in conjunction with a drop of sportsbetting issues, with the number of calls dropping from 34% to 20% during the same period. The charity suggests that there may be more responsible gambling progress for operators in terms of prevention for sportsbooks than casino groups.

There is still a perception that gambling harm predominantly comes from betting on horses or sports events," said GamCare Lived Experience Manager Colin Walsh. "In the past five years, we have broadly seen a trend where people often start gambling on these activities but eventually transition into other areas of online gambling, where it can be easy to lose sight of how much time and money is being spent.

"The data highlights that it is now disproportionately online slots that are the main challenge for many people who call the National Gambling Helpline.

"I know from my own experience - and the experiences of those in my network - how difficult this form of gambling can be, and how isolating it can feel if you find yourself caught in a negative cycle. But I also know that it is possible to get through it and that there is free help for anyone struggling with it."

About the author

Therese Williams // UK Correspondent
Therese Williams
Therese is a fervent fan of slot machines and pub fruities, often trying her luck at some of the top online casinos. She covers news for Casino Listings with a focus on the UK and Europe. Therese studied arts and creative writing at university and has written for newspapers in the UK.


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