Kindred Slapped With £7.1 Million in Fines

This week the UK Gambling Commission announced that it has fined two gambling brands associated with Kindred a total of £7.1 million for various anti-money laundering and social responsibility failings.

The two brands involved in the fine are 32 Red, which was fined £4.2 million, and Platinum Gaming (operator of Unibet in the UK) was given a £2.9 million fine.

32 Red was found to have had multiple social responsibility failings, including not identifying gamblers that may have been experiencing gambling harms, including the site having a player that deposited £43,000 and lost £36,000 in a single week. There were times when 32 Red interacted with players, but the conversations and investigations were only ancillary, and the operator simply taking customer words for their safety. 32 Red also was found to have inadequate anti-money laundering policies, as financial triggers were too high.

Platinum Gaming was found to have failings related to allowing separate accounts from the same person, and they allowed self-excluded or blocked customers from 32 Red to register accounts on the Unibet UK site. The company also had insufficient interactions with customers. Platinum was also found not to have adequate anti-money laundering policies.

In a statement, UKGC Executive Director Kay Roberts said, "These failures highlight clearly that both operators failed to interact with customers in a way which minimises the risk of them experiencing harms associated with gambling.

"Our investigations also showed that policies and procedures were overlooked, both around customer accounts and anti-money laundering practices.

"Ultimately, it is an example which all gambling operators should take notice of to ensure they protect their customers at all times."

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