Gamstop Registers 84,000 People in 2022

This story was published more than 1 year ago.

Gambling self-exclusion service Gamstop revealed that 84,000 people registered for its service last year, the highest number of people that've self-excluded since the service's launch in 2018.

Since the service launched, Gamstop has recorded 341,365 people that have opted to self-exclude from gambling in the UK. The company announced that they'd passed 300,000 registrations in July 2022. 30% of registrations over the past six months have been women, and 48% have excluded for the longest period of time on the service of five years.

Among the factors for the increase in registrations were tougher cost of living conditions, brought on by the struggling economy and inflation.

Commenting on the numbers Gamstop CEO Fiona Palmer said, "In 2022 we saw more than 80,000 new registrations, which is a positive step towards supporting even more people.

"However, as we see an increase in the number of those with gambling problems, it's important we continue to raise awareness among friends and family of those who most need it, and that we continue to work with bank blocking and other support services to provide a comprehensive solution."

The company recently announced that they've launched an advertising campaign in order to increase awareness of their service. Any potential impact of that campaign likely won't be seen until the next reporting period for Gamstop.

About the author

Therese Williams // UK Correspondent
Therese Williams
Therese is a fervent fan of slot machines and pub fruities, often trying her luck at some of the top online casinos. She covers news for Casino Listings with a focus on the UK and Europe. Therese studied arts and creative writing at university and has written for newspapers in the UK.
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ltVanilipas
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27 January 2023 - 9:05pm
#1

Good program however who can stop person from playing when there are thousands of casinos without UK license? We have also program in my country but it works only with casinos with Lithuanian license.

usbarbadosslim93
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30 January 2023 - 4:03pm
#2

Well you can only do what you can do. The majority of the casinos in the UK with a licence are the ones being advertised, so having a service like Gamstop will keep a majority from those people from playing the major brands. Like anything though, if you really want to find a way to do something, you will. No service is going to be 100% effective and at some point people have to be responsible for their actions, even if they're dealing with a disease like addiction.

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15 February 2023 - 10:03am
#3

Self exclusion should be exactly that, correct? A decision made by the person excluding themselves and nobody else right?
I only asked because a couple months back, a casino was trying to force me to self exclude myself or they were going to shut my account down and prevent me from playing at their casino forever.

I wasn't happy about this whole situation, I didnt know enough about this self exclusion deal, I didnt understand why a maybe answer to one question would be grounds to even pursue this the way that they were, and to be threatened into "self " excluding myself was not making me happy.

Long story short, I refused to let BET365 Casino force me into self exclusion and so in return, they closed and canceled my account, and informed me Id never be able to return.

It pissed me off then, and 2 months down the road, the whole deal still pisses me off.
Not one other question in their survey or interview with me showed red flags, except they felt this one question with a maybe could be the first steps to becoming a problem gambler, so they threw everything they could at me.
Fu***** clowns. Im going to end this rant before I really start spewing profanity around.

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15 February 2023 - 3:16pm
#4

Sorry to hear about that, man. I'm sure its a liability thing on their end, but they should be transparent as to why they're making the decision they are.

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17 February 2023 - 7:43am
#5
barbadosslim93 wrote:

Sorry to hear about that, man. I'm sure its a liability thing on their end, but they should be transparent as to why they're making the decision they are.

They did tell me why, it was how I answered one question out of their 20 questions.
I just dont think it should even be an issue, to have a casino force a player to "self" exclude themselves or they will permanently close that players account.
Self exclusion tool is there for players that want to exclude themselves with their own free will, because they want to.
I dont think this was brought into play for online casinos to use as a tool to threaten players, or force their hands into doing something they dont want to.
Next time this 20 questions rolls through my inbox, do you really think im going to answer truthfully like I did last time, not a fucking chance.

barbadosslim93

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17 February 2023 - 7:45am
#6

I doubt Game Stop would love to hear how Bet365 is using this tool of theirs. Its a tool for players, not casinos.