The Netherlands' national self-exclusion registry, the Centraal Register Uitsluiting Kansspelen (Cruks), is back online after an identity verification glitch caused the registry to go down.
The error came from a glitch with the DigiD service, which serves as a way to verify identity within the country. Gaming regulator Kansspelautoriteit revealed that the issue has been resolved and the registry is now available for use again. While the service was down, online gaming operators were still able to carry out various checks on player accounts, and those who'd already self-excluded were still
Cruks allows users to voluntarily self-exclude from online betting sites, casinos, and retail gaming sportsbooks. Gamblers can also be added via family members, gaming operators, and the KSA involuntarily if needed. The service has registered over 20,000 people since it launched.