Rank Digital, Annexio to Pay £1.3 Million Fine

This week it was revealed that Rank Digital and Annexio will pay the UKGC settlements of more than £600,000 each after they were found to have social responsibility failings for their Mecca Bingo and Lotto Go brands.

Rank will pay the UKGC £700,557 after the UKGC found that the company breached paragraphs 1 and 2 of the UK Social Responsibility Code Provision 3.4.1. This section requires operators to act in ways that minimize the risk of harm. Rank's triggers to identify potentially harmful play weren't always effective, according to the regulator, as it required a 30-day net loss threshold of £1,000. The company also didn't ensure that customers with more than one account have their accounts cross-checked for potentially harmful activity. Lastly, Rank's self-exclusion measures were deemed to be insufficient.

The UKGC noted that Rank has taken steps to rectify its failures and offered an early regulatory settlement offer, which helped in its case.

Annexio violated anti-money laundering provisions and social responsibility rules, which led to them paying a fine of more than £600,000. The company didn't have a sufficient money laundering risk assessment, as well as not completing required due diligence reports on time. The regulator found that the company allowed one customer to have a deposit limit lifted before a due diligence check was completed. Another incident saw a player request limits on their account be reduced, but the operator failed to comply with that request.

Annexio did implement a £500 deposit limit per month on new players while an affordability check is carried out. More employees were also hired to help complete due diligence checks.

Funds from both of these fines will go toward the UK National Strategy to Reduce Gambling Harms.

About the author

Therese Williams // UK Correspondent
Therese Williams
Therese is a fervent fan of slot machines and pub fruities, often trying her luck at some of the top online casinos. She covers news for Casino Listings with a focus on the UK and Europe. Therese studied arts and creative writing at university and has written for newspapers in the UK.
3 replies • Last post

Comments

lvblck
Forum AngelForum Angel
Location: The North
Joined: 6 Apr 2016
Posts: 3612
Thanks given: 291
Thanks received: 1050
21 January 2022 - 10:59am
#1

That is a huge fine and definitely a tough lesson to learn, especially since UK market and regulations are very strict.

usbarbadosslim93
Forum AngelForum Angel
barbadosslim93's picture
Location: Michigan
Joined: 28 Jan 2011
Posts: 13638
Thanks given: 793
Thanks received: 1985
25 January 2022 - 6:09pm
#2

They are very strict. That said, I don't understand how so many of these places can be lax in their operation. It's shocking.

lvblck
Forum AngelForum Angel
Location: The North
Joined: 6 Apr 2016
Posts: 3612
Thanks given: 291
Thanks received: 1050
29 January 2022 - 11:28pm
#3
barbadosslim93 wrote:

They are very strict. That said, I don't understand how so many of these places can be lax in their operation. It's shocking.

I know, right? Especially since these brands aren't small, so I'm sure they have enough manpower to do the necessary due diligence and make sure things like this don't happen.

Post new comment

Have something to say? Agree or disagree? Tell us what you think!

Login using your social network account
Or log in with a Casino Listings account

Login or register to post comments

Registering for an account takes less than a minute and you will be brought right back here to comment afterwards.