UKGC Fines Lottoland £760,000

This week UK gambling regulator the UK Gambling Commission announced that they were fining Lottoland parent company EU Lotto £760,000 for money laundering and social responsibility failures.

The fine is also being accompanied by a formal warning letter, which could lead to larger fines if additional failures occur in the future.

The violations included in this fine and warning occurred between October 2019 and November 2020 and saw the operator not marking players as being at risk despite changing deposit limits frequently, no assessments being conducted to identify if players were to be considered at risk, at-risk players that were identified were primarily sent emails that didn't require a response, and also failed to ensure customers weren't money laundering.

"This case, like other recent enforcement action, was the result of planned compliance activity," said UKGC Executive Director Helen Venn. "All operators should be very aware that we will not hesitate to take firm action against those who fail to meet the high standards we expect for consumers in Britain."

The full complaint can be read here.

About the author

Therese Williams // UK Correspondent
Therese Williams
Therese is a fervent fan of slot machines and pub fruities, often trying her luck at some of the top online casinos. She covers news for Casino Listings with a focus on the UK and Europe. Therese studied arts and creative writing at university and has written for newspapers in the UK.
1 reply • Last post


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28 September 2021 - 9:49am

The fee is high but we've definitely seen even higher fees, but the reason for the fee is quite alarming regarding the money laundering. For that, I'd expect even more serious measures.

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