Gambling operator In Touch Games Limited has been fined £3.4 million by the UK Gambling Commission for various failures related to marketing failures, money laundering failures, and social responsibility features.
In Touch Games was found to have not stating that a bonus may be offered if a punter provides identification, not using the procedures for customer interaction for seven customers whose activity indicated problem betting behaviors, not reviewing source of funds when it was requested, and more.
These multiple failings led to the huge fine for the operator, who runs the betting sites Slot Factory, Pocket Win, Mr Spin, Fortune, Dr Slot, Casino 2020, and Cashmo. Additionally, the operator was handed an official warning, and future violations could potentially lead to license revocation.
In a statement UKGC Executive Director Richard Watson said, "Through our challenging compliance and enforcement activity we will continue our work to raise standards in the industry and continue to hold failing operators to account."