One day after we reported that the MGA has suspended LuckyDino's gaming license, the suspension has been lifted by the regulatory giant.
The move comes as LuckyDino claimed to be shocked by the suspension, having received no warning whatsoever. Upon hearing of the suspension, the casino says they immediately contacted the MGA and took steps to rectify the issues.
Commenting on the matter LuckyDino COO Matthias Granqvist said, "We constantly strive to be fully compliant at all times, so we were understandably very surprised when we received the news that our license had been suspended.
"Upon receiving the news, we immediately worked very closely with the MGA to resolve the issue that triggered this suspension."
The operator was fined for not sending documents to MGA, but they were initially given a fine, which was sent to an office that is closed due to the Covid-19 pandemic.
"[Our] safety precautions meant we did not receive the notification and respond in time, which was clearly an administrative oversight on our behalf. The penalty fine has since been settled in full and we are now back up and running as normal once again."
No comment from the regulator was available as of press time.
Comments
I can imagine that when things like this happen it's very stressful for the company. I am glad to hear that it was settled, simply because losing a license for something small could mean people in the company facing losing jobs etc so in this case I am glad their license suspension was lifted.