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The Netherlands' gaming regulator Kansspelautoriteit has announced that they're seeking public input on the formation of a national problem gambling helpline with the goal of assisting punters that are experiencing gambling addiction.
The helpline will launch at some point in the future, and is being established by the Netherlands Gambling Act. It will largely be paid for by online betting licensees, who'll pay into the Problem Gambling Fund. This helpline will provide treatment, support, and advice to gamblers as well as their families. It will be made available via telephone, email, and a live chat function, all overseen by the KSA. The project is expected to cost about €750,000 and will be ready to go live on July 1st, 2021.
To maximize the effectiveness of the service, the regulator is looking for input for outside sources on the helpline. Expert opinions, as well as those who feel they have something to add into the discussion, are welcome to put their thoughts into tailoring the service. Those who want to add opinions must do so by March 13th.