The issue at hand was related to Tony Parente, who stole money from various people in order to gamble. As it turns out, he used the money to gamble at Ladbrokes for about two years, where he sometimes lost up to £60,000 per day. During this time, Ladbrokes didn't properly investigate and they ended up giving Parente various gifts to keep him gambling.
Eventually, Parente's theft was discovered and his victims contacted Ladbrokes for restitution. The operator offered up combined payouts of £975,000, but only on the condition that the victims signed non-disclosure agreements (NDA).
The case ended up being investigated by the UKGC, who decided that the NDA and lapses didn't warrant a fine or any other disciplinary action. The decision is interesting, given the regulator's past history of being willing to impose heavy fines on companies that it finds did wrong. We reckon that there'll be plenty of fooks in the UK who'll not be pleased with this outcome and will voice their displeasure.
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