This story was published more than 3 years ago.
Ladbrokes has been accused of manipulating their sportsbetting interfaces in an attempt to limit skilled punters from getting their wagers instantly. The group has also been accused of customer profiling, where they look for players that could be potentially lucrative and then lure them to gamble with exclusive promotions. Often these lucrative gamblers were losers, with winning players not being extended any type of promotion and in some cases had their accounts closed.
These applications have been substantiated by The Daily Record, who claims to have leaked documents that show the policy. For their part, Ladbrokes denies the claims, saying that the information is outdated and that they don't do business like this anymore.
The UKGC is the country's gaming regulator, and they've done a solid job of investigating and enforcing issues related to the betting industry. If Ladbrokes is found to have violated the UK's betting laws, they face large fines and the (slim) possibility of losing their gaming license. We'll be following this story and update readers as we learn more.
|Ladbrokes Casino||Gibraltar, U.K.|