This story was published more than 3 years ago.
Over the weekend poker giant PokerStars suffered server issues during the company's Sunday Million Tournament, which knocked players off and caused the company to halt the event.
The issues came around the same time that Americas Cardroom was hit by a DDoS attack that sent the company offline for large parts of multiple days. The issues occurred during the weekly tournament, and PokerStars didn't appear to realize that the issues were going on, allowing players to continue buying in. Players that were disconnected had their avatars still at the tables and were buying into the big and small blinds without the ability to play the hands out. One affected player had a stack of 1.5 million chips but lost out after he paid into the blinds despite being locked out.
Players in a handful of countries weren't affected right off the bat, including those in Belgium, Bulgaria, and Romania.
When the company realized that there was indeed a problem, they took to Twitter and said, "Apologies to all our players for the recent issues on PokerStars. The players affected by this morning's issues have already been credited & we aim to refund players affected by yesterday's problems, with their equity at the time of disconnection, within 72 hours."