PokerStars Suffers Server Issues

This story was published more than 5 years ago.

Over the weekend poker giant PokerStars suffered server issues during the company's Sunday Million Tournament, which knocked players off and caused the company to halt the event.

The issues came around the same time that Americas Cardroom was hit by a DDoS attack that sent the company offline for large parts of multiple days. The issues occurred during the weekly tournament, and PokerStars didn't appear to realize that the issues were going on, allowing players to continue buying in. Players that were disconnected had their avatars still at the tables and were buying into the big and small blinds without the ability to play the hands out. One affected player had a stack of 1.5 million chips but lost out after he paid into the blinds despite being locked out.

Players in a handful of countries weren't affected right off the bat, including those in Belgium, Bulgaria, and Romania.

When the company realized that there was indeed a problem, they took to Twitter and said, "Apologies to all our players for the recent issues on PokerStars. The players affected by this morning's issues have already been credited & we aim to refund players affected by yesterday's problems, with their equity at the time of disconnection, within 72 hours."

About the author

Dustin Jermalowicz // News Editor
Dustin Jermalowicz
Dustin has a long-standing passion for gambling. He has been writing professionally on the subject and breaking industry news for Casino Listings since 2011. His favorite casino games include Blackjack, Poker, and Hi/Lo. A proud native of Detroit, Dustin currently lives in Michigan.
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23 August 2018 - 12:28pm

Yeah, I heard about that from a friend of mine who's quite regular there, obviously the players in too few countries weren’t affected from the attacks but I wonder if the time of it has been a random occurrence or it's been carefully chosen moment during the big event at PS, it looks it should be the second guess to be the truth when we have in mind the attacks over Americas Cardroom by the same time.

No doubt a few payers would be quite disappointed but...I don' think it's anyone's fault exept for the hackers really...hopefully it's all save for the punters now.