Camelot Urges Users to Reset Passwords After Breach

This story was published more than 6 years ago.

This week the Camelot Group urged British punters to reset their passwords for their UK National Lottery accounts after it was revealed that the group was hit by a cyber attack.

Camelot claims that they were hit by a small scale attack which caused a "very small" number of accounts seeing "suspicious activity". The group is working with several government entities to strengthen their network in an effort to ensure it doesn't happen again. Those who've been impacted by the hackers have been contacted by Camelot and will be given assistance.

The notice to players in the UK to change passwords is being seen as a precautionary measure, and the company was quick to point out that their systems, lottery draws, and jackpot prizes were not impacted by the theft.

In an email to customers Camelot advised: "We would like to make clear that there has been no unauthorised access to core National Lottery systems or any of our databases, which would affect National Lottery draws or payment of prizes.

"We would also like to reassure our players that we do not display full debit card or bank account details on their online National Lottery accounts.

"When updating your password, our advice is to use a mix of letters (upper and lower cases), numbers and characters and avoid words that are obvious or personal to you.

"Most importantly, make it unique.

"We are sorry for any inconvenience caused and would like to thank you for your co-operation in this matter."

About the author

Therese Williams // UK Correspondent
Therese Williams
Therese is a fervent fan of slot machines and pub fruities, often trying her luck at some of the top online casinos. She covers news for Casino Listings with a focus on the UK and Europe. Therese studied arts and creative writing at university and has written for newspapers in the UK.
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21 March 2018 - 8:20pm

Luckily for the customers a small number of accounts have been hacked, I'm not at all aware of how the hackers exactly doing their thing but certainly the Camelot site doesn't look like the safest place on earth and they should probably have to improve in security.