This story was published more than 4 years ago.
Last month we reported on how Betsoft's progressive jackpots are rigged, and how an unfortunate player going by the handle jasonort seemingly won a jackpot on The Glam Life slot at Betcoin.ag, only to be told that he didn't meet the conditions of the game (which were not posted at the time of the win). Today, it appears that Betcoin.ag and BetSoft have forced poor Jason into a settlement where he is being made to shut his mouth in exchange for a portion of his winnings.
News of the settlement first appeared on the Bitcoin Talk forums, where the BetCoin.ag rep posted the following:
We wanted to update everyone with the great news after a tremendous amount of hard work by the Betcoin.ag Staff.
Jasonort Case Resolution
From the very second our great player jasonort came to us with his casino related issue, Betcoin.ag took immediate action working with the software provider to understand, explain and then complete a proper resolution of the matter. We were asked and chose to remain silent on the matter to the public because statements would only cause speculation which would not be conducive to what we believed would be a proper outcome.
The Betcoin.ag staff spent hours every day working and speaking with jasonort and the software provider to do what we thought was right for our great players. It took just over two weeks and many hours to complete what all parties believe is a proper and fair resolution. We would have it no other way.
Throughout this entire process jasonort can attest to the fact that the Betcoin.ag staff made ourselves available nearly 24/7 to answer every question and provide proper updates when available as we would have done for all of our great players. jasonort was also clear to never blame Betcoin.ag for this issue as this was clearly a software issue and would have happened on any other online casino.
As a result of the speculation however our reputation has taken a hit in this forum but we know that we did the right thing here and will always continue to do so. Throughout this entire circumstance jasonort continued to play at Betcoin.ag and so did many new and old Betcoin.ag players. We are very thankful for that.
We will always do the right thing at Betcoin.ag for our great players and we look forward to being your favorite place to play for many years to come. Thank you!
We will be holding a fireside chat in the Betcoin player chat with jasonort to discuss at 6:30pm EST. Thank you all.
This was followed 30 minutes later by jasonort, who posted:
I am pleased to say that this matter has been resolved to my satisfaction by all parties involved. Responsibility has been taken by Betcoin.ag for lack of clarification from their customer support, Betsoft has acknowledged that the wording on the pay table may have been cause for misunderstanding with respect to jackpot eligibility. Both parties have been very helpful and cooperative in resolving this and made the necessary adjustments.
It appears that jasonort has been forced into a settlement by Betsoft and BetCoin.ag, who probably offered him a chunk of the money he was rightfully owed in exchange for kind words about both groups, while also signing a confidentiality agreement. This is the mark of two shady organizations that simply cannot be trusted, and goes to show that BetCoin.ag is a rogue operation that will be blacklisted.
Conversely, reputable casinos like Bovada and Slots.lv have taken the pre-emptive measure of pulling any and all progressive jackpot Betsoft games, which have proven to be extremely popular among their players. Rather than making the easy buck, these sites have proven that they stand behind fair play and their customers, and we urge you to play at these casinos or at any of the approved Bitcoin casinos we have reviewed.
We also urge players to avoid playing slots developed by Betsoft. We are of the opinion that Betsoft slots are like a trashy girl at a bar: they may look nice, but could end up causing you a lot of harm in the long run.