Player Wins $1.6 Million Jackpot, Finds Out it Was an Error

This story was published more than 8 years ago.

A punter playing the RTG video slot Spirit of the Inca thought he hit it big with a $1,684,999.60 jackpot win at Jackpot Capital, but was then dismayed to find out the win was an error set off by a technician testing a server.

The player hit it big and was elated, but soon found his account locked by Jackpot Capital casino management. A week later the punter found his account was unlocked and the win was still in his ledger. He then tried to withdraw the money only to see the payment denied. When the punter contacted casino management he was informed of the error and offered $1,000 cash to the affected player.

The error occurred when an RTG technician said that they were carrying out routine checks on their test server, but instead accidentally used the operational one to do the test. That resulted in the player thinking he won the jackpot when he really hadn't.

RTG's parent company Hastings International BV has issued a statement on the matter, saying they have taken steps to prevent the issue from occurring again, and that the company's terms and conditions void all winnings that are the result of a technical failure.

Casino Listings will update this story as more developments arise.

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About the author

Dustin Jermalowicz // News Editor
Dustin Jermalowicz
Dustin has a long-standing passion for gambling. He has been writing professionally on the subject and breaking industry news for Casino Listings since 2011. His favorite casino games include Blackjack, Poker, and Hi/Lo. A proud native of Detroit, Dustin currently lives in Michigan.
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zaslotswriter
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31 July 2015 - 10:51am
#1

i can't imagine after a week having planned on how to spend my million only to discover that all my plans are just worth $1,000....lol...i hope this guy didn't spread the news of his million win available in the air and living lavish spending his hard earned cash anticipating to withdraw the large stake ...ouch

usbarbadosslim93
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31 July 2015 - 1:38pm
#2

Yeah, I guess the mortgage on his mansion would be pretty foreboding once he realized the million bucks was missing a few zeroes...

I think I'd lose my mind about 3 different times if I were the subject of this news story.

auCL-Ed
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1 August 2015 - 10:54am
#3

Things that make you go hmmmmm.

Every time I hear one of these stories it makes me think of what happens when you accidentally press max bet or bet $100 a spin instead of the $1 you intended. How often does the casino offer to pay you back for your mistake?

Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.

ushope777
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1 August 2015 - 7:50pm
#4

Wow, that is way too upsetting for words! I don't even know what to say. 😢

Do you think the "RTG Technician" still has a job?

zaslotswriter
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1 August 2015 - 8:13pm
#5
hope777 wrote:

Wow, that is way too upsetting for words! I don't even know what to say. 😢

Do you think the "RTG Technician" still has a job?

His still making more mishaps, RTG games have always been shady so are their workers 😲

lthunch
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3 August 2015 - 5:46am
#6

I find it disgusting how the casino locked and unlocked the account as if nothing happened.
The player had to contact the casino...

ushope777
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5 August 2015 - 5:35pm
#7
CL-Ed wrote:

Things that make you go hmmmmm.

Every time I hear one of these stories it makes me think of what happens when you accidentally press max bet or bet $100 a spin instead of the $1 you intended. How often does the casino offer to pay you back for your mistake?

Actually WIN A DAY casino DID pay me some of my money back on a game where I became totally confused and hit "bet max." I figured it at least worth a try, and I couldn't believe how gracious and generous they were when it was MY error! I didn't get it all back, but they gave me around half, if I remember right ( I think I posted about it here quite a while back). I also promised to never do that again. lol 😳

CL-Ed

auCL-Ed
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6 August 2015 - 7:43am
#8

Ha! Count me surprised. There's a first time for everything I guess!

Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.

ushope777
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6 August 2015 - 4:54pm
#9

And of course when I hit "bet max" it wasn't 100 dollars per spin, lol I think it was about 5 dollars per spin. I was spinning while talking on the phone (I advise against THIS now, too!) and all of a sudden wondered why I had no money. Good grief! Lesson learned. Win A Day is amazing!