Malta's gambling regulator the License and Gaming Authority has announced that it has suspended the gaming license of Goalwin operator Goalgaming Limited after numerous player complaints.
As a result of the suspension Goalgaming sites are no longer permitted to operate under the jurisdiction of Malta, and must suspend gaming operations and must remove all references to Maltese gambling regulation from its site.
In a public statement the LGA said: "Goalgaming Limited has been directed to suspend all gaming operations, cease to register new players, not take any further deposits, not offer any games falling under the Authority’s licenses, provide registered players access to their accounts, settle all players’ dues and to remove any reference to the Authority, to the licenses issued by the Authority and the logo/kite-mark of the Authority from all unapproved websites.
"Furthermore the Authority hereby notifies that any websites operated by Goalgaming Ltd or associated with Goalgaming Ltd and which make reference to the Authority or the above-quoted licenses are not approved to be operational by the Authority.
"Due to its suspension of licenses, Goalgaming Ltd., is therefore not authorized to continue conducting gaming by means of distance communications under an Authority license.
"Players who deem to have any outstanding payments due to them on the mentioned licenses are to send an email to firstname.lastname@example.org and should submit the following information:
- Name and Surname;
Date of Birth;
Copy of Passport or ID Card;
User Name; and
Screenshot of Balance or any pending Cash Outs (if not available an estimated balance is to be submitted)."
"The Authority notifies that no further information shall be released at this stage in order not to compromise any investigations that may need to be performed by the Authority and/or any other competent authority."