Ladbrokes Goes Down After Busy Betting Sessions

This story was published more than 12 years ago.

UK based betting firm Ladbrokes reportedly had its betting websites go down earlier in the week after traffic swamped the site's servers during the Grand National Horse Race and Scottish and English FA Cup semi finals.

Ladbrokes' website was overwhelmed by the number of gamblers placing bets on its site, which resulted in some punters not getting their payouts as quickly as normal.

One online gambler who experienced the delay said:“I placed a winning bet on Saturday and had it settled only 24-and-a-half hours after the event. Normally, bets are settled with the hour, even on the big days. Many clients need their return to continue betting, so the knock-on effect would have been huge.”

Ladbrokes Spokesman David Williams said that only some of the payments were delayed and that the company has roughly 85,000 customers who make large bets, and only a few were affected.

“Only a very small proportion of our customers were affected, less than one percent. We pride ourselves on providing a market-leading customer ­experience and apologise to those affected.

"Along with several of our competitors we experienced some technical problems on Grand National day due to the very high volume of traffic.”

The Grand National Horse Race saw more than £200 million in bets being placed, and other betting sites had issues with their betting sites.

Darren Haines, a Paddy Power Spokesman said: “It was the equivalent of 2000 people trying to get into a betting shop at the same time.”

A Spokesman for Betfair also commented, saying: “We had some ­difficulties with payments and withdrawals as the volume was significantly up on last year.”

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