The Kahnawake territory is one of the world's most recognisable online gambling jurisdictions. This is due in part to the number of online gambling sites licensed by the jurisdiction and also due to its involvement in high profile disputes such as the UltimateBet and Absolute Poker cheating scandal. The Kahnawake Gaming Commission is the body which is responsible for licensing and regulation of online gambling sites that operate within its jurisdiction.
In a happy ending for players, Kahnawake looked out for their best interests, albeit after some delay, and ordered UltimateBet to refund $22 million to players who had been cheated, and issued a $1.5 million fine. More importantly, the KGC proved that they can be relied on to right wrongs perpetrated by Kahnawake-licensed gaming companies.
Kahnawake Licensing Requirements
Though some people have questioned Kahnawake Gaming Commission requirements in the aftermath of the UltimateBet scandal, the organisation claims to be deeply committed to only approving quality gaming companies.
In order to be considered for a Kahnawake gaming license, a company must first pay a $5,000 CAD application fee. After this fee has been paid, another $15,000 CAD needs to be paid in order to cover software testing and an investigation of the company. Assuming the gaming company passes the tests, they are required to pay $10,000 CAD in annual license fees.
Complaints and Dispute Resolution
The Kahnawake Gaming Commission handles any disputes or complaints that arise between players and gaming companies itself. If you need to contact the Kahnawake Gaming Commission, you can use the form located on this page, or the following contact information:
P.O. Box 1799
Old Malone Highway,
Kahnawake Mohawk Territory,
Quebec, J0L 1B0, Canada
Fax: +1 450 635 1139
You can also self exclude yourself from all Kahnawake licensed online gambling sites by completing a single application form. To do this, you will need to submit a Comprehensive Self-Exclusion Request form - Schedule "M", which can be obtained on the KGC website. The KGC follows admirable policies of transparency, releasing detailed statistics about the complaints made against its operators each year. This information includes the number of complaints made during the year, categorisation depending on the type of complaint, and percentages that were resolved in favour of the player or casino.