usangryinaz
NewbieNewbie
Joined: 26 Jun 2010
Posts: 3
26 June 2010 - 7:08pm

unpaid from JPF for 3 years

5 replies • Last post

DO NOT PLAY AT ANY JACKPOT FACTORY CASINO! Their list includes All Slots Casino, All Jackpots Casino, First Web Casino, 999 Casino, Wild Jack Casino, Wild Jack Poker and Wild Jack Mobile. VIP Lounge.
I have been waiting since 4/2007 (Yes, over 3 years now) for a $2,502.00 cashout. I was told way back when that those funds had been frozen by the bank. Every time I contact them, I am told “I am sorry to inform you that currently we don’t have any updates about this issue”.
As I stated in my last email to them, “It is quite obvious that you have neither been put out of business by the frozen funds, nor been financially incapacitated. You certainly have operating and marketing expenses that you can cover.” And you keep sending me mailers and emails urging me to come back. I don’t care about where the funds come from (unfrozen bank accounts, marketing budgets, etc.), I just want what is due me.
Anybody out there have any ideas about financial recourse in this situation?

Angryinaz

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 10400
Thanks given: 6286
Thanks received: 5350
27 June 2010 - 12:17am
#1

That sounds terrible. Can you PM me your email address that you used to register at their casinos and full details of what happened and I'll see if I can help you out - we have a few contacts there and they have always been professional in our experience.

Just click the send PM link to the left of this post and I will get your message.

Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.

usangryinaz
NewbieNewbie
Joined: 26 Jun 2010
Posts: 3
27 June 2010 - 8:24am
#2

Wow. Your offer of help is an amazement. Thank you. Am PMing you right now.

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 10400
Thanks given: 6286
Thanks received: 5350
28 June 2010 - 2:32am
#3

You are welcome. I have made contact with them so we shall see what happens.

Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.

usangryinaz
NewbieNewbie
Joined: 26 Jun 2010
Posts: 3
22 July 2010 - 2:42pm
#4

8) HUGE kudos and thanks to CL-ed for taking up my cause. I had been trying to get a manager's attention at Jackpot Factory for an unpaid withdrawal for over 3 years. Ed swooped down and got attention from them almost immediately. He used his professional contacts to help me open up the dialogue with them and to move towards a solution.

As we say here in Arizona---Muchas Gracias!

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 10400
Thanks given: 6286
Thanks received: 5350
22 July 2010 - 11:08pm
#5

My pleasure angry. I only hope it ends up being enough to get you paid!

Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.