caAngel
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5 December 2023 - 1:53am

What does error code 212 mean?It popped up during free spins and now I can’t get into the game and get the rest of my spins or $

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I was playing breakaway deluxe on Bcasino and all of the sudden in the middle of my free spins it popped up and so I took a screenshot thankfully because later supposedly tech support was saying to customer support that the spins had all been played through but I showed support the photo that clearly shows $50 that hadn't been accredited yet to my balance and the other 5 spins that were left, what sucks even more is that it was in the middle of a spin when it happened and it being a drop down style game it was about to hit another $50 that's going to be gone now and who knows how many more would've happened because of the way that game is when you get the free spins and the design with the columns of wilds that are continuous for sometimes a long time, I've won a couple thousand from that happening on that game with that bet. And then after a month of talking to multiple support people who kept saying that tech was working on it I logged in and tried to play it and this time it loaded finally and it said click to continue playing my 5 remaining spins so I did and as it started to spin the error code popped up again!!! And then I contacted support again for about the 8th time and they said they would look into it and to stay in the chat because she was going to see what was going on with this situation and then silence for like half an hour and then I asked if they were still there and then she said tech hasn't gotten back to her and to contact later. I want to know what the hell is error code 212?!?!? I can play other games on that site and my fiancé can play that exact game on that site so it's not an issue with the game or compatibility. It's awfully suspicious that it only happened with I was about to win a large amount!!!

usbarbadosslim93
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5 December 2023 - 6:21pm
#1

Yeah that's interesting for sure. I wonder if you tried it again from another device if it would work? Could be an issue between your device and the casino's servers or something.

auCL-Ed
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6 December 2023 - 12:30am
#2

I don't think "error code 212" is a standard internet response code. So that means that it is most likely specific to the game itself.

We have another older thread on here from a few years ago with someone saying they got the same error. Both threads indicate that you were playing a Microgaming game - they were on blackjack, you were on Breakaway Deluxe. So I'd say its an error code internal to Microgaming's system.

It's a long shot but maybe you could try playing through a different browser or device and see if that works. As you have found the state of the game should be saved until you play it out. Microgaming have been around a very long time and their systems are programmed to handle this sort of thing.

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caWaroftheGods
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8 December 2023 - 6:13pm
#3

This happened to me once, I believe the game was called Boom Bang from Gaming1.
I got sick of waiting for the casino so I emailed the provider directly and within a couple days the Casino sent me an offer by email to settle in replace of the potential win. I though it was strange so I declined.
Couple days after that the provider emailed me with the good news, I can log in to my casino account and play again, So I did. I

think I won several hundred over the amount the casino offered me a few days before.
I cashed out instantly, and had no problem receiving my full cashout.
Try emailing the provider, maybe you'll get lucky.

barbadosslim93

usbarbadosslim93
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8 December 2023 - 6:39pm
#4

That's a great story, WaroftheGods. Glad it worked out well for you.

WaroftheGods

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11 December 2023 - 1:41pm
#5

Thanks slim. Ya, I dont sit around and wait for casinos anymore. If they're giving me the runaround , I'll try and find another way. Providers, sometimes phone calls if possible. On a number of occasions I've threatened to bring the law on them or their license providers lol. Sometimes it works, sometimes not so much haha

barbadosslim93

lvblck
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7 January 2024 - 2:17pm
#6

212 error is typical for Microgaming games, when you've had a timeout error (game kicked you out) or for some other reason, the round gets stuck. Usually, clearing cache/ doing simple troubleshooting steps can resolve the issue, but it might require the casino to manually unlock the game round.

3 CL-Ed, barbadosslim93, WaroftheGods

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