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I been trying to receive my winnings from ruby slots for over a month now and they won't give me a phone number to call when I ask them thru online chat. They just say your case has been escalated to the proper people check back in 2 or 3 days. And it's the same thing every time I check back in 2 or 3 days
Frankei, I am afraid the news is not good. Ruby Slots is part of a scam group of casinos that specialise in delaying and ultimately ripping off players. If you are very lucky and hang in there they might pay you if they see some value in convincing you to come back and play there in the future. But if you have played there and not lost much money, or heaven forbid, won more than you lost, they almost certainly will not pay up.
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Same thing happened to me. I got paid 2x from them and both times it was long wait. they will pay unfortunately u have to wait. I stopped playing at rubys big headache
Smoky 818, Hi! What steps did u have to take to get paid? How long did it take?? I'm going through hell with them now. ..
i just waited. there is nothing u can do. just keep bugging them.
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