deFrankey78
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4 May 2021 - 12:16pm

Payment received? Where is it?

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I purchased 20 Euro for my ecopayz account in the shop. The order says payment received. I myself and my ecopayz account still wondering about the payment received thing because we didn't receive anything at all fro Casino Listings

usbarbadosslim93 Recently online: 5 min ago
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4 May 2021 - 5:13pm
#1

Casino Listings staff processes the CL-chips orders manually. It may take a bit for them to get to you, but it'll come!

Frankey78

ieadrianooo231
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4 May 2021 - 9:33pm
#2

They are quite good at getting the shop requests filled 😀 I have received countless from the CL points shop

Frankey78

lvblck
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5 May 2021 - 6:40pm
#3

As the guys already said, what it means is that the CL team have received your payment (your chips) for the purchase. Once it's approved, they will send a payment to your EcoPayz.

Frankey78

deFrankey78
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5 May 2021 - 7:04pm
#4

Thanks, I was a bit confused there

auCL-Ed
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7 May 2021 - 8:04am
#5

Hey Frankey78, we usually send out shop orders once a week, and we've just done yours now. The "payment received" email you got is confirmation that shows that you have paid for your shop item using your CLchips, not that we have paid to your Ecopayz account. Sorry for the confusion.

Frankey78

Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.

deFrankey78
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7 May 2021 - 8:12am
#6
CL-Ed wrote:

Hey Frankey78, we usually send out shop orders once a week, and we've just done yours now. The "payment received" email you got is confirmation that shows that you have paid for your shop item using your CLchips, not that we have paid to your Ecopayz account. Sorry for the confusion.

Okay thanks. I was a bit confused about that first.

maRooster
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13 July 2021 - 7:11am
#7

I purchased 20 euro Neteller on July 05, 2021 and until then I have not received anything in my Neteller account.

auCL-Ed
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13 July 2021 - 8:00am
#8

Done Rooster, sorry about the wait!

Rooster

Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.

grHkatd Katd
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7 December 2021 - 5:08pm
#9

Hi there ! I am waiting my 2orders via bitcoin from November 19 .Could you please send them?Thanks !

CL-Ed

auCL-Ed
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8 December 2021 - 5:58am
#10

Done

Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.

grHkatd Katd
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8 December 2021 - 6:11pm
#11

Thanks !! 🙂 !!

barbadosslim93

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13 January 2022 - 11:12am
#12

Usually I receive my Shop order in less than 48 hours, but I have not yet received my last shop order that I claimed on 10/01/2022.

usbarbadosslim93 Recently online: 5 min ago
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13 January 2022 - 8:22pm
#13

I'm sure Ed will be looking into it soon.

Rooster

lvblck
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16 January 2022 - 1:08pm
#14
Rooster wrote:

Usually I receive my Shop order in less than 48 hours, but I have not yet received my last shop order that I claimed on 10/01/2022.

I think it usually takes longer than that, at least from my experience. But I'm sure as slim said that Ed will look into it. Was able to purchase one myself yesterday 🙂

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