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Initiated withdrawl on April 20th and now May 18th still nothing. $866 bitcoin suppose to be within 24hours and it's almost one month. I have been in chat with support countless times and I have also sent emails. I continue to get the same scripted response stating delay in processing by third party processor, we will email you once processed. I just dont know what to do, I cant get anything resolved with them and I can really use the funds. Not able to work due to being immunocompromised and Covid affecting this world, these funds can do a great deal for myself and my children. This is not right and these people dont seem to care.
The group that this casino is part of used to be really good but they have been slow paying people for years - hence our warning on the review page here. There's nothing else you can do other than be patient and wait it out. Whatever you do don't reverse the withdrawal and play with the money. They will pay you eventually.
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Thank you, I definitely will not reverse it I've been waiting and I'll continue to wait. Thank you for replying.
Best of luck to you Unhappy. Turn that profile frown, upside down. 🙂
Lol thank you, once I get my money the frown will definitely be turned upside down.
I was like that too come to find out I didn't clear the bonus so I had to reverse my 800 and lost it all so for now on I'm play without bonus best of luck getting your money
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