usMadmanMoney
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29 October 2018 - 8:04am

Ignition Casino Unauthorized Access, 60k gone

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I recently won a little over 60k at Ignition casino, and I had submitted my wire transfer information which got approved shortly after winning. I requested and had a pending wire transfer for the max which is 9500 dollars, and was patiently waiting for my funds when I got an email about 9 hours ago saying my request was cancelled due to insufficient funds. My entire balance was wiped out. 60 thousand dollars is gone. I called ignition casinon and they escalated my case and I will hear back in a day or so.

It's devastating because it's all gone and I did everything to confirm my information before this happened. I don't know what to do and I'm so afraid and scared that my money is gone forever. It was apparently spent and no requests for withdraw were submitted. Who would do such an evil thing as to access someone's account and spend 60 thousand dollars. It's gonna give me a heart attack I swear.

I will provide with updates as I hear back. It's heartbreaking.

auCL-Ed
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30 October 2018 - 9:55pm
#1

Did you find out what happened to the money?

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usReckless Bets Recently online: 14 min ago
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30 October 2018 - 10:29pm
#2

That's insane. Assuming someone accessed your account, I have to wonder what their motive here was...? Gamble it away? Surely they couldn't withdraw it themselves without going through some lengthy verification procedures (though I guess they could have through Bitcoin).

auCL-Ed
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31 October 2018 - 1:07am
#3

Yeah I interpreted MadmanMoney as saying the money was dumped or lost, not that it was withdrawn.

Ignition are part of the Bovada family and they aren't in the business of doing that to players. Just last week we had someone post here who won a progressive at Bovada for a lot more than 60k and I've had word from the player that they are already being paid.

So if it was indeed lost in the casino you have to question why anyone would do that. Or conversely whether we are getting the full story here.

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usReckless Bets Recently online: 14 min ago
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31 October 2018 - 1:12am
#4

True. Is it a shared computer? Is your password saved?

krcoolsongss
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31 October 2018 - 7:12am
#5

It is awful. I hope that your money is not gone forever.

Maybe the casino is doing some investigation into your play, because you won so much, probably without any Jackpot (?)

lvblck
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31 October 2018 - 9:40am
#6

That's very upsetting to say the least. Keep us informed about what's happening and hopefully it was just a glitch or error that can be fixed.

usluckychick
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28 November 2018 - 4:55am
#7

Did you ever get this sorted out with Ignition?

And may I ask how you won the $60k...progressive slot jackpot, poker tournament?

Ignition should fix this ASAP. Did you check your transaction history to see where/how/when your balance went down? Did you check your transaction history? And did you save the withdrawal request emails?

Good luck to you and PLEASE keep us all posted please.

usluckychick
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3 December 2018 - 5:08pm
#8

Did anyone find out if the player who lost the $60k got his money from Ignition Casino??

auCL-Ed
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3 December 2018 - 10:43pm
#9

No, we never heard back from MadmanMoney.

I strongly suspect that we were not getting the full story.

luckychick

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usluckychick
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4 December 2018 - 3:18am
#10

Probably not...as the poster would have updated the forum.

CL-Ed - can I ask you something else about Ignition Casino?

Why is the progressive jackkpot slot DRAGONS not listed on the tracker page? I play it all the time and it hits above $8k a few times a week and resets to the $1000 seed...kind of odd not to track it, right?

Also, why does this website, CASINO LISTINGS recommend casinos that are unregulated and post no RTP for games?? Like Ignition Casino?

Do players ever win progressive jackpots on Ignition Casino? Bovada and Slots.lv seem to produce big winners, like progressive jackpots on their slots...but not Ignition? And they all share their jackpots so why aren't any Ignition players wining a jackpot on a Night with Cleo?

Thank you in advance for your answer.

auCL-Ed
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5 December 2018 - 12:02am
#11

Hi luckychick, re the progressive jackpots, it's probably just a new one that we have not added to our tracking code. The Bovada group regularly releases new jackpot games, and changes the layout of their websites which can cause our tracker to stop working, so it is hard to keep up with them sometimes.

I'd say that the reason that you see more winners at Bovada and Slots.lv is purely numbers. Those casinos are older than Ignition, which has only been around a couple of years, so they likely have far more players. The casinos are effectively "skins" of each other so it should not really matter which one you play at.

I answered your question about the RTP and licensing on the review page so I'll just quote myself:

Quote:

When you're looking at casinos available to Americans, as I mentioned above almost none of them report RTPs (I can't think of any right now), and the ones that are "licensed" have worthless approvals from places like Curacao, Belize, or Costa Rica that mean nothing anyway. This group used to have a Kahnawake license, which was actually worth something as they do regulate their license holders and assist players in disputes, but Kahnawake stopped licensing all casinos that accept Americans. So compared to their competition, this is one of the better options for Americans which is reflected in the review, but it is also fair to say that the pickings are slim.

The bottom line is that if you are an American and you want to play at a casino that publishes audited RTP numbers, and that is licensed by a serious regulator that enforces rules and standards on its licensees, you'll need to move overseas or to New Jersey.

Without those things, we have to look at the operator's track record, speed of withdrawal payments, customer service etc. In that regard the Bovada group are among the best for American players. As I always say, it's very difficult to prove that you are getting an unfair game, but if in doubt go with your gut and play elsewhere or not at all as it should be about fun and enjoyment, not frustration and feeling cheated.

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usReckless Bets Recently online: 14 min ago
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5 December 2018 - 12:46am
#12

The Dragons slot is one of their smaller generic RTG games. It's not odd that it's not tracked because CasinoListings mainly tracks the huge pooled progressives that climb into the 5-7 digit territory. They're not tracking every progressive at every casino, that'd be nuts.

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