usDanielsmith
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Joined: 20 Jun 2018
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20 June 2018 - 11:23pm

Bovada froze my account unexplainably.

5 replies • Last post

Bovada has frozen my account saying it was associated with other accounts which is ridiculous. They're being very shady on the phone and I have over 3 grand in there. I've probably won 12k playing poker and lost 9k of it back to them sports betting this year. It's my whole bankroll. Please help! I've already been waiting longer than they said.

Thanks,

Daniel

auCL-Ed
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21 June 2018 - 6:27am
#1

Daniel, I've sent you a private message. Please get back to me there and we'll chase this one up for you.

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krcoolsongss
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21 June 2018 - 6:42am
#2

There were some cases similar with yours. I hope that it will be resolved for you.
Good luck.

usbarbadosslim93
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21 June 2018 - 1:19pm
#3

Best of luck to you Daniel. Let us know how it goes.

usDanielsmith
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Joined: 20 Jun 2018
Posts: 3
Thanks received: 1
21 June 2018 - 5:27pm
#4

Thank you all, I will definitely keep you posted. I can assure you that I’ve never used anyone else’s account before so hopefully everything will be fine.

usDanielsmith
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Joined: 20 Jun 2018
Posts: 3
Thanks received: 1
23 June 2018 - 10:36pm
#5

Hey guys, wanted to update and say that Bovada made completely good on my account. There must have been a discrepancy with an account that a friend of a friend made and put me down as the refer a friend. The security lady simply asked me how I knew him, I told her the truth, that it was a friend of a friend, and she unlocked my account and apologized for the trouble. Very happy with how this ended, already got a cashout as well. 🙂

coolsongss