usKittypants
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24 January 2017 - 5:19am

Waiting on payment from Sun Palace Casino

11 replies • Last post

I need help getting paid by sunpalace casino .. i requested a with draw on dec 9th 2016. They said its been appoved and that I am in the queche to be paid . But i can not beleave that is true . It should not take this long to be paid.

auCL-Ed
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24 January 2017 - 5:36am
#1

I sent this to you via email but for anyone else experiencing the same problems this was my reply:

We are aware of the delays in payments from this group of casinos and have posted warnings on our review pages. They have been slow paying players for the past few months due to the closure of the 3rd party payment processing company they were using to send payments to U.S. players. They are still paying people but at a slower rate than usual. Your money will come through but it may take some time.

2 sharpe, Kittypants

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usKittypants
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24 January 2017 - 10:30am
#2

Thank u for the info.

krcoolsongss
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26 January 2017 - 6:42pm
#3

Hello, I had the same problems with this casino operator.

It takes very long time for all players with all withdrawal methods because they have only one payment provider, as they say.

It took me usually 4~6 weeks except two withdrawals (one 7 days, the other 3 days).

I received all the withdrawals, though.

Don't worry much, just stay calm and focus to win in other casinos 🙂

Kittypants

usKittypants
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26 January 2017 - 11:20pm
#4

Its been over a month . They seem like scam

usKittypants
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26 January 2017 - 11:22pm
#5

Is there any way to speed the process up? Thanks by the way

auCL-Ed
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27 January 2017 - 5:05am
#6

I have asked a few times on behalf of some other players and the only option is to wait it out. They can't pay any quicker because their payment processing company is limiting the total amount they can pay out each week and will not allow them to pay more.

Kittypants

Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.

usKittypants
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27 January 2017 - 5:14am
#7

Ok thank u

usKittypants
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31 January 2017 - 4:40am
#8

Spoke to someone last week . They said this week and today i contacted them again and now they say wednessday . They r giving me the run around . That is clear. I would love someone to help me with this matter . Thats why i signed up .

auCL-Ed
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31 January 2017 - 5:29am
#9

Hey Kittypants I did in fact contact them and they told me the same thing I told you above. Unfortunately that is the way it is at this group of casinos for the time being. I have no doubt that you will be paid but for the time being I would take my money elsewhere as they are too slow compared to others.

Kittypants

Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.

usKittypants
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31 January 2017 - 6:31pm
#10

thank u . i appreciate your efforts . however i am skeptical as to weather or not i will actually receive the 1000usd . they seem to be intentionally giving me the run around . seems they dont care about their reputation, they r not interested in be honest . i have requested a legitimate withdraw . followed all their rules . WAITED PATIENTLY FOR MORE THEN 6 WEEKS . when they said 12-15 bussiness days . that came and went . with no signs of me ever getting paid! 👎

krcoolsongss
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7 February 2017 - 12:02pm
#11
Kittypants wrote:

thank u . i appreciate your efforts . however i am skeptical as to weather or not i will actually receive the 1000usd . they seem to be intentionally giving me the run around . seems they dont care about their reputation, they r not interested in be honest . i have requested a legitimate withdraw . followed all their rules . WAITED PATIENTLY FOR MORE THEN 6 WEEKS . when they said 12-15 bussiness days . that came and went . with no signs of me ever getting paid! 👎

Hi, yeah, now it takes longer than before I guess.

I stopped playing in this casino group (total 5 casinos) because of too slow payments, even though I was winning quite good.

And as I remember, the max per installment was up to $1000. My biggest withdrawal was like $900.

And I am afraid that you would have to wait another long long period for your next installment over $1000.

I understand how you are feeling now.

But, I am sure that they will pay out anyway.

Just turn to other casinos.

Good luck.