uskgullatt
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14 May 2016 - 12:04pm

Cool Cat Casino and Planet 7 Withdrawals

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I have been waiting over a month for payment info from these two casinos. The withdrawals was approved. Seems like I'm getting the run around now. I'm a newbie. Will I ever receive payment?

emoyu123

ltKepskis
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27 May 2017 - 12:15am
#31

This site is blacklisted. Be careful with this site, I was waiting for my withdrawal couple of months and in the end they won't pay me.

krcoolsongss
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30 May 2017 - 9:57am
#32

Something is going right with the rogue casinos 🤷
I see some comments that they are paying out to players...
It wasn't like this before...

Very strange...

usErnestT
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1 June 2017 - 11:42am
#33

Same here, I won at both sites 2 months ago they '\repeatedly sent email saying my documents were incomplete....I resent on the 3rd try I get an email 2 weeks ago saying everything was complete and my money was on it's way. Today I received an email stating they were missing information.
At that point I'm ready to give up and chalk it up as a valuable lesson. Lincoln and Winaday are the best I will play at nowhere else. Best of luck to you

ltKepskis
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1 June 2017 - 11:54am
#34
ErnestT wrote:

Same here, I won at both sites 2 months ago they '\repeatedly sent email saying my documents were incomplete....I resent on the 3rd try I get an email 2 weeks ago saying everything was complete and my money was on it's way. Today I received an email stating they were missing information.
At that point I'm ready to give up and chalk it up as a valuable lesson. Lincoln and Winaday are the best I will play at nowhere else. Best of luck to you

Yes, the same situation to me . They were saying that documents information was incomplete, I had send it couple of times but in the end it hadn't been approved...

usErnestT
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5 June 2017 - 1:44pm
#35

Have been waiting on my payout since April 15th, as soon as I get my money. I am going to close all accounts

affiliated with CoolCat

krcoolsongss
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6 June 2017 - 1:47pm
#36
ErnestT wrote:

Same here, I won at both sites 2 months ago they '\repeatedly sent email saying my documents were incomplete....I resent on the 3rd try I get an email 2 weeks ago saying everything was complete and my money was on it's way. Today I received an email stating they were missing information.
At that point I'm ready to give up and chalk it up as a valuable lesson. Lincoln and Winaday are the best I will play at nowhere else. Best of luck to you

Sorry to hear about your trouble.
I think that there should be better RTG casinos for US players. Good luck.

bgsharpe
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18 June 2017 - 4:08pm
#37

Congrats man 👍 happy to see when punters getting the hard earned reward for their digging 😉 Bitcoin is a nice option for payouts as Ed mentioned too,follow the rate for a few days before selling them is my advice to be aware of the rate movement, congrats 🍺

usErnestT
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25 June 2017 - 1:18pm
#38

here is the latest chat: Please wait for a CoolCat agent to respond.
Thank you for contacting CoolCat Casino. My name is 'Cavit'. For your security, please verify the Email address, Username, and phone number on your account so that I can assist you further.
Cavit: Hello, Thank you for contacting to Coolcat online casino. May I know your ,username,Email,Contact Number Please.For your security Purpose.

Cavit: Thank you so much for the information.
Cavit: Hello, my name is Cavit. How may I assist you today?
terrancecsmith: I have two withdrawals pending one from planet 7 and one from Coolcat...here is the one from cool cat it's been 2 months can i have a status update please 04/22/2017 04:39 PM Check Withdrawal Approved! -$304.00
Cavit: Thank you so much for the information.
Cavit: Please hold while I check your account, thank you for your patience.
Cavit: As I can see it is approved but still in processing.
Cavit: In this case I will escalated your Problem to Manager Level So that they look in this case on high preference.
terrancecsmith: Thank you

krcoolsongss
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23 July 2017 - 5:05pm
#39
ErnestT wrote:

here is the latest chat: Please wait for a CoolCat agent to respond.
Thank you for contacting CoolCat Casino. My name is 'Cavit'. For your security, please verify the Email address, Username, and phone number on your account so that I can assist you further.
Cavit: Hello, Thank you for contacting to Coolcat online casino. May I know your ,username,Email,Contact Number Please.For your security Purpose.

Cavit: Thank you so much for the information.
Cavit: Hello, my name is Cavit. How may I assist you today?
terrancecsmith: I have two withdrawals pending one from planet 7 and one from Coolcat...here is the one from cool cat it's been 2 months can i have a status update please 04/22/2017 04:39 PM Check Withdrawal Approved! -$304.00
Cavit: Thank you so much for the information.
Cavit: Please hold while I check your account, thank you for your patience.
Cavit: As I can see it is approved but still in processing.
Cavit: In this case I will escalated your Problem to Manager Level So that they look in this case on high preference.
terrancecsmith: Thank you

Yeah, this is a typical conversation with the Live Chat there.
I hope that your deposit was not big.
Good Luck.

usErnestT
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23 July 2017 - 10:31pm
#40

I finally got paid I won in April got Paid In July it was 325.00

CL-Ed

usIrishman54
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24 July 2017 - 11:09am
#41

If you read the other postings, your only option is to nag nag nag! Don't let up and keep pestering them! It'll pay off....Cools Cats sounds like one of those 6 months + casinos and in that time they hope the person forgets all about it....Not a chance!
The Irishman

krcoolsongss
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24 July 2017 - 7:04pm
#42
ErnestT wrote:

I finally got paid I won in April got Paid In July it was 325.00

Oh, congratulations !!! Actually, it is very surprising that some people are getting the withdrawals from the rogue casinos. Great !!! 🙂

krcoolsongss
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24 July 2017 - 7:07pm
#43
Irishman54 wrote:

If you read the other postings, your only option is to nag nag nag! Don't let up and keep pestering them! It'll pay off....Cools Cats sounds like one of those 6 months + casinos and in that time they hope the person forgets all about it....Not a chance!
The Irishman

Yeah, very surprising that some players are eventually getting their money even in a long time.
Maybe, they are paying some proactive players like you and few more.

So, people should avoid them, but if they got in the trouble without knowing about them, then they should stick hard to them 🙂

uskjdavis123
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16 August 2017 - 3:03am
#44

I would like to comment on planet 7. I won a jackpot and withdrew $850 and they they never gave me the money. In the mean time they marked my account. Planet 7 is a crooked casino and cool cato did the same thing and closed my account and of course I did not get my money. I lived in Reno NV for eleven years and I worked at one of the biggest casinos and I worked with the high rollers and trust me that do not happen as much as you would think. So my point is is some of them are dishonest and they do things that normal casinos would not do. They are crooked and they do things that are illegal and just plain not right!

They also have a group of casinos that are the same.

2 CL-Ed, coolsongss

usMs0708
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24 January 2018 - 1:49am
#45

I want it to be known that Irishman guy has been posting claims about getting paid out from a lot of different RTG rogued casinos. I am in the same boat, been waiting for my APPROVED withdrawal since May of 2017. This Irishman guy I believe to paid to post. Check for yourselfs, PoshCasino, CoolCat, Planet 7 all rogue, yet he claims to be getting paid. Just saying, seems sketch.

coolsongss

auCL-Ed
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24 January 2018 - 4:58am
#46

Ms0708, I've got a pretty good nose for shills as they have tried it on here almost every day for the past decade. I don't think Irishman is an undercover shill for any of these casinos.

I will grant that nothing is impossible, but posting here telling everyone that he had to nag casinos for 6 months before they paid him is hardly doing them a service. If it is a cunning mission to give them credibility, it surely isn't working!

coolsongss

Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.

usMs0708
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25 January 2018 - 1:34am
#47

Been APPROVED for qithdrawal since May of 2016 this is a typical cool cat casino conversation. And I have deposited a sum of 1740 dollars into this casino. Honestly I just never won or cancelled my withdrawals then lost it all until finally I win and actually follow through with my withdrawal and what happens? Almost a whopping year of this crap.

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auCL-Ed
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25 January 2018 - 5:38am
#48

Yes, and despite sporadic reports of occasional payouts and near annual public campaigns by the casino group's PR arm telling everyone that they have changed their ways, this is why we have been warning people not to play there for the last decade. They are organised scammers and what you are experiencing is quite deliberate and calculated.

The owner is well known to have done jail time in the 90s for fraud. He has engaged in a whitewashing exercise to bury references to his conviction on the web beneath an avalanche of search engine spam using his name in connection with fake charities and all manner of irrelevant guff like fake IMDB actor pages in his name. But many in the industry know his name and don't forget.

Unfortunately since they aren't regulated or accountable to any proper jurisdiction all we can do is keep warning people to stay away from their casinos.

coolsongss

Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.