usnewflorida
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9 March 2015 - 3:35pm

Problem with Black Diamond Casino?

2 replies • Last post

Has anyone been having problems getting paid from Black Diamond Casino? I have been asking for a withdrawal of $700 for the past two weeks and each time the request was denied and they restored the money into the account. For the past two denials they claimed that they have not received the credit card voucher, which is basically the credit card agreement.

The problem is that I sent it to them three times already. I even sent them not only theirs but also the one that I have with slotocash and uptown aces. The other problem is that they never tell you initially what the status of the withdrawal request is. First, you make a request, then you wait several days. If you see the money back in your account, that means it is denied. That what has been happening to me. I never encountered verification problems like this before at any other casinos that I have played at.

I only tried them because they are part of the group that owns slotocash and uptown aces and I am verified with both. Now I am beginning to question whether I should continue playing there because they are wasting my time.

auCL-Ed
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10 March 2015 - 9:07am
#1

They have the same folks running them as Sloto'Cash. It is one company, so there should not be any issues. Send me a PM and I'll see if I can help you out.

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usnewflorida
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Joined: 10 Mar 2013
Posts: 516
Thanks given: 182
Thanks received: 395
11 March 2015 - 2:39am
#2

Thanks. I will wait to see if my last withdrawal request is denied. It has now been close to three weeks.