Any chance of finding a REP for this group. I see a lot of problems with withdrawals .
Still waiting? I'll get into contact and see what I can do for you.
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My goodness! Nineteen withdrawals of 2,000 dollars? What in the world did you win, a progressive or a random jackpot! I certainly hope you receive your money, because congratulations are in order if you manage to get them to pay you. Wow! Good luck with all this, and I mean that sincerely.
Hope777
Hope is a good thing, maybe the best of the things, and no good thing ever dies.
Shawshank Redemption
Actually I did get a reply which didn't say anything different from what they have been telling you:
Accounting has gotten back to me and says this should be going out with the next round of play payouts (this week).
All we can do is wait and see I am afraid.
We have docked a star from the reviews of all their casinos in the meantime (Rushmore, Slots Oasis, Cherry Red, Pure Vegas). I would advise players to be very wary of playing at any of the casinos in this group for the time being because as it stands they are either having problems paying, or their payment processor network looks to be slow and/or unreliable.
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Sorry to say you might as well forget about CDS - its next to useless. It is a supposed intermediary set up for RTG casinos to help players in a dispute. But to be honest I can't remember ever seeing a player that complained to that service ever getting a good outcome.
Please keep me informed. If you don't start receiving some money soon we will have to look at blacklisting these guys. This simply isn't good enough.
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Hi Lucky,
I just saw this thread for the first time and wanted to say congrats on the amazing jackpot - and I'm sorry it's turning into such a hassle getting it out. How disappointing that must be....and so frustrating to have few options other than the wait and see approach. I wish you the best with this and will stay tuned.
No - Club World still will not acknowledge my emails, let alone send payments. Hope you fare better than I did!
Jesus wept. You have my sympathy. Fancy winning a jackpot and then having to received it in 2000 a week payments! How do they get away with that? Are you in the USA Lucky1?
Lucky1 is actually in Portugal which makes this case all the more silly. She is being subjected to the convoluted U.S. withdrawal procedures even though there is no need for it.
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Well if they do end up paying you the whole lot make sure you never ever play there again!
Just an Update!!!! I spoke with a Rushmore VIP manager and he explained to me the situation. It seems they truly are having a processor issue but hope to resolve soon. He also pointed out that they are working on having a rep at forums!!
They are aware of players being angry and assure me that everyone does get paid and that they agree the delay is more than what they hoped for!!!!
I have been reading casino reviews and how fast the casinos pay. Because of the slow pay issues that you have written about, I have decided not to deposit Rushmore for now. I even got a call from them shortly after I signed up to give me extra cash if I sent in forms within two weeks. I'm not in any hurry now. I will be waiting to see if you get your money. I have a feeling that you will, it will just be very slow.
I have a sister, brother and daughter who I've told about the online casinos. I will make sure to tell them about Rushmore and not to deposit there until you get your money!
Like i promised , today i received my first wire transfer from RUSHMORE!!!! I'm happy to know they were honest with me!!!!
Yay! So glad I dropped into this thread to read the GOOD NEWS, Lucky1! I am beyond happy for you!!! What a Happy New Year "gift" to you (but you earned it, lol!). I was ready to do all the boycotting right with you, because there is no excuse. And I also thought that, only in the U.S., where I am, would these problems arise with formerly "reputable" casinos. Spend wisely, but have some fun, too! That would be such a dream come true for me and my family right now, but I can, at least, be happy for others.
Happy New Year!
1 member gave thanks for this useful post: Lucky1
Hope777
Hope is a good thing, maybe the best of the things, and no good thing ever dies.
Shawshank Redemption
Great to hear you received the first payment. Now for the other 19!
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Thank you Hope!!! It is a big thing for me also, i have been sick and away from my family for 3 yrs now , so this win was a huge miracle and than the stress of thinking they won't pay made me even sicker!!!! Now i have renewed hope and if you keep trying i'm sure one of these days you will win something great!!!!
Happy New Year !!!!
Glad your money came. I hope you regain your health and get to see your family. I guess I can deposit with them now. Thanks for the update.
Not so fast LuckyMe. They have only paid the first payment in a 19-instalment process! I believe Lucky1 has received either $1000 or $2000 out of a total of $38,000.
I would not deposit there until we see that this whole situation is completely resolved and all players are being paid promptly once again.
Always play it safe! Consult our list of rogue casinos and warnings before depositing.
Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!
Not so fast LuckyMe. They have only paid the first payment in a 19-instalment process! I believe Lucky1 has received either $1000 or $2000 out of a total of $38,000.
I would not deposit there until we see that this whole situation is completely resolved and all players are being paid promptly once again.
You are right. That is still A LOT of money to be paid.
Good to hear.
Always play it safe! Consult our list of rogue casinos and warnings before depositing.
Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!