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ushope777
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16 November 2012 - 5:28pm

My 84-year-old mother was SCAMMED! :(

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And I have STEAM coming out of my ears right now, everyone!!! If my mom can be scammed, the person who NEVER gives her info out to anyone, then this CAN happen. I am so upset and sorry for her right now. She sounded SO pitiful on the phone.

My 84 year old mom was just scammed by a place claiming they were from Microsoft and they kept her on the phone for three hours. She gave them her checking account number, and now in the morning she has to go take all her money out of the bank, because she called, and the bank said they cannot protect her!!! Sad She would have been better off giving her CC number. At least they protect from FRAUD! Sad

And when she would not give them more money when they asked her to send something through Western Union (or the thousands of infections in her computer would cause her computer to "go black" in three days), they somehow remotely DESTROYED her computer!

I feel so awful for her. If I could find those people, I swear to God I would break every single one of their fingers with a hammer. And I am NOT a violent person, but right now I swear I would without feeling ONE bit of remorse.

How horrible is THIS? My poor mom said, "what kind of a world am I living in?" The asshole kept comparing himself to a "grandson." He must have absolutely NO conscience. I am just sick for her right now. I found this, and this is exactly what happened to her:

http://www.kare11.com/news/article/962673/391/Microsoft-scam-hits-Minnesota

And she DID keep questioning them and refused to give her credit card information (which is why I wonder why she did give the checking, it is not like her, but I have to remember SHE is the victim here) which is why she was on the phone with them for three hours. She said he sounded SO convincing. She even called her provider and called these people back, and it was after that they somehow destroyed her computer.

I read that they are from some Indian call center and they use Skype so they are untraceable. See the article below to see the extremes they go to in order to do this to people! I know she has to feel so violated, and I abhor people who prey on the elderly, and my mom is very "with it" so if they can fool her, I can imagine they could fool many.

Now, my poor mom, who is in constant pain has to go to the bank tomorrow and I told her to go to the police. I told her many are embarrassed, but maybe if enough people report them they figure out how to catch them. It could not have been a fake number they gave her, because she did call them back after she called her provider. Still, it is probably not traceable.

I am still busy as heck. It has been a long week, but I just had to vent and share. Tell all your elderly relatives to NEVER give out information, no matter WHAT. And now her computer is completely destroyed, no start menu, no nothing, so she had to turn it off manually. Isn't it bad enough they take her money, then they have to destroy her computer, which she rarely uses anyway and takes excellent care of.

Poor mom also said, "I try to live a Christian life, but I want to call him a prick." lol I told her I sure didn't blame her for that. Sad

https://www.google.com/search?hl=en&tbo=d&biw=1280&bih=668&noj=1&sclient...
#

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auCL-Ed
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17 November 2012 - 4:53am
#1

Oh no I read all about this scam a while ago.

This site posted an article about it and the irony was one of the journalists there was called by one of them the next day so he played along and wrote a follow up article about it.
http://arstechnica.com/tech-policy/2012/10/hello-im-definitely-not-calli...
http://arstechnica.com/tech-policy/2012/10/i-am-calling-you-from-windows...

People doing this are some of the lowest forms of scum on Earth.

At least she didn't give out credit card info. Close the checking account ASAP and at least she may not lose any money.

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ushope777
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17 November 2012 - 7:31pm
#2
CL-Ed wrote:

Oh no I read all about this scam a while ago.

This site posted an article about it and the irony was one of the journalists there was called by one of them the next day so he played along and wrote a follow up article about it.
http://arstechnica.com/tech-policy/2012/10/hello-im-definitely-not-calli...
http://arstechnica.com/tech-policy/2012/10/i-am-calling-you-from-windows...

People doing this are some of the lowest forms of scum on Earth.

At least she didn't give out credit card info. Close the checking account ASAP and at least she may not lose any money.

I did a lot of reading and research on this after it happened, too. I will definitely check out the articles you posted. The sad thing is when I went to the Microsoft site, there were so many scams listed there, how can people keep up? The secret is to NEVER give out information. My mom KNOWS this, so once again, they had to be convincing.

Since then, I Have also heard of two different older couples who lost their entire retire savings of over 50,000 each, so I guess she WAS lucky.

I agree these people are the lowest forms. They must not have a conscience at all. He kept comparing himself to her "grandson," which makes me want to find him and break every knuckle on every one of his fingers. There is no way to catch up to them from what I am reading, though, and as soon as they take one down, six more pop up, as one article said.

Going to go check out the articles now. Thanks, CL-Ed.

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usluckywalker
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17 November 2012 - 10:12pm
#3

Wow I just read that article and it is a horrible way to scam people. I feel bad for your Mom Hope and hope that she can get her computer up without too much hassle. this is just disgusting the lengths scammers go to. Angry

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18 November 2012 - 2:25am
#4

After hearing of this, I called my mom again to remind her not to give out any info. I've told her many times, but it never hurts to repeat it.

I'm sorry this happened to your mom Hope. Maybe you sharing this with us will help someone else from being scammed.

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18 November 2012 - 5:52pm
#5

My mom knows this, too, which is why I am shocked she would refuse her CC and then give her checking info. I just don't get it. She is the LAST person on earth I thought would do this, but thank God the red flag finally went off.

I read the article CL-Ed posted and this is exactly what she described. I am so angry how he kept telling her he was just like a "grandson" and so she could trust him.

Her computer is completely fried, but it could be so much worse.

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20 November 2012 - 1:34am
#6

Yes, it could be worse. May those crooks get what they deserve.

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20 November 2012 - 5:22pm
#7
LuckyMe wrote:

Yes, it could be worse. May those crooks get what they deserve.

I hope Karma comes back on them BIG TIME! Sad

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usluckywalker
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20 November 2012 - 9:38pm
#8

I am sure it will...."what goes around comes around."

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21 November 2012 - 2:49am
#9
luckywalker wrote:

I am sure it will...."what goes around comes around."

I believe this too LW. I have seen it many times.

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21 November 2012 - 3:16am
#10

Happy Birthday to my mom, who is 84 years young today! I will see her tomorrow. Smile

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usUbetcha
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21 November 2012 - 5:38am
#11

@Hope777.. sorry to hear about your Mom's dilemma. I wish these criminals should be zapped on 100,000 volts every strike on their keyboards while hacking or stealing someone's identity..!! Angry

Y'all take care.. =^. .^=

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21 November 2012 - 2:59pm
#12
Ubetcha wrote:

@Hope777.. sorry to hear about your Mom's dilemma. I wish these criminals should be zapped on 100,000 volts every strike on their keyboards while hacking or stealing someone's identity..!! Angry

I SO agree with you.

Thanks, Ubetcha!

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23 November 2012 - 6:44am
#13

Happy belated birthday to your mom. I hope you had a fun day with her.

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24 November 2012 - 10:20pm
#14
LuckyMe wrote:

Happy belated birthday to your mom. I hope you had a fun day with her.

Thank you, LM! I think we all wore her out, but she will recover in time to take off for Florida again this year.

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7 December 2012 - 1:01pm
#15

The cops are after these guys now. But it sounds like they won't do jail time because they are pretty much untouchable if they are in India or wherever. So they are pursuing civil charges instead of criminal.

http://arstechnica.com/tech-policy/2012/12/how-windows-tech-support-scam...

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7 December 2012 - 3:27pm
#16
CL-Ed wrote:

The cops are after these guys now. But it sounds like they won't do jail time because they are pretty much untouchable if they are in India or wherever. So they are pursuing civil charges instead of criminal.

http://arstechnica.com/tech-policy/2012/12/how-windows-tech-support-scammers-walked-right-into-a-trap-set-by-the-feds/

Oh, wow. Thanks for the update!

I did read in one article where it said "everything they close one down six more pop up." I will tell my mom. She really did get lucky.

They did completely destroy her computer, but since she didn't really have anything she needed to save, my middle son and his girlfriend just reinstalled everything from her disc and she is starting all over. She didn't like her new screen saver, lol! I have to find her a waterfall when she gets back online, because I didn't have much to choose from not being online (she turned off internet because she was leaving for Florida).

This could have been SO much worse if she had not checked with her provider. She said she actually feels sorry for these people, so she is a better person than I am, because I don't feel one bit sorry for them, and I hope Karma comes back to them BIG TIME! Sad

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