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ushope777
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16 May 2012 - 5:11pm

HELP! Computer has a virus! :(

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Does anyone know anything I can try before I bring my computer to my computer guy and PAY to have this stupid virus removed?

I have run AVG, Microsoft Security Essentials and Malwarbytes. The first two found nothing. Malwarbytes found adware and some trojan virus, but when I restarted the computer to get rid of it the virus is still there.

Here is what happens: If I go directly to a website, through the URL, I am fine. If I Google, then click on a link, it take me to a white page with a bunch of ads in blue and underlined in blue. If I backspace and go back to the site, it brings me to the site. It also brings me to some strange Nanotech Search page sometimes.

I am SO sick of viruses. I want to be rich and buy a MAC, lol. This is the THIRD virus in two years. Does anyone know any tricks?

Hope777

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ushope777
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16 May 2012 - 5:46pm
#1

Also, can someone post instructions here to do a system restore on windows XP? It won't let me go to the sites where they have instructions and I can't figure it out.

Hope777

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ushope777
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16 May 2012 - 6:19pm
#2

With the help of another website, I have the instructions for system restore. This person also found out that there is some kind of strange search engine in my computer called SCOUR. Sad Trouble is, I can't find it anywhere in my computer in order to DELETE the darn thing! I am really angry right now. I will try the system restore, and I am trying some other things, too.

Hope777

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usbarbadosslim93
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17 May 2012 - 6:07pm
#3

Good luck Hope. I cannot give you any good tips as it has appeared you have tried what I would have. Maybe if one of your kids can download new antivirus software to a USB stick you can load into your computer or boot into safe mode and try to rid it that way...

usLuckyMe
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18 May 2012 - 12:43am
#4

I would google SCOUR and see what comes up. You have to careful about other websites that say they will remove viruses too. I would go to www.cnet.com and see what virus removal tools they have.

Did system restore work for you? It worked for me once to get rid of some nasty things.

I wish I could be of more help. Do you know what site you visited before you got the screen with the blue on it?

One site said that it is a google re-direct virus. You could just use another search engine like Mozilla. I use startpage, I think it is. It allows you to browse anonymously.

auCL-Ed
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18 May 2012 - 7:01am
#5

Here is some info I found on how to remove Scour manually if your anti-virus can't do it:
http://deletemalware.blogspot.com/2011/07/how-to-remove-scour-uninstall-...
http://blog.teesupport.com/how-to-guide-remove-scour-com-redirect-virus-...

If that is too technical I would try getting hold of an anti-malware rescue disk like the ones listed here:
http://www.malwarehelp.org/anti-malware-bootable-rescue-cd-dvd-download....

You burn the disk to a CD or a USB stick, then boot your computer using that rather than booting into windows. This stops the malware from loading and makes it easier to be removed.

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ushope777
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18 May 2012 - 4:28pm
#6

Thank you everyone! I will try some of these things when I get back into town on Sunday or Monday.

A woman on another site said to pay for an anti-virus program, that the free ones really do not find everything. With the problems I have had in the last year, I might consider that, because it would cost less than to keep bringing to my computer guy.

I tried several things already to find Scour and it is well hidden, but I will look at the information above, more closely, when I return home.

THANKS for your help and support, everyone! Smile

Hope777

Hope is a good thing, maybe the best of the things, and no good thing ever dies.
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