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Anyone else following the ongoing debacle with all these huge sites being down? All have been down for over 24 hours with the sites claiming a failed server upgrade while some customers are worried about a hack or something equally nefarious. Super pissed customers responding to the sites' update tweets.
If it truly is a failed upgrade, I can't fathom how bad they f'ed everything up to not have adequate backups and alternative plans. Insane that such a monumental failure is possible. It's interesting to follow though.
blck 
Forum AngelHmm maybe it's a DDOS attack? That would explain why those sites are being down for so long.
CL-Ed 
StaffThey look to be back now. We don't have any info on the outage. If it was a failed upgrade I feel for their IT guys because they are going to be in for a world of hurt.
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blck Forum AngelThey look to be back now. We don't have any info on the outage. If it was a failed upgrade I feel for their IT guys because they are going to be in for a world of hurt.
Yeah I'm curious as to what was the reason for them being down for so long. Definitely it had to be a good reason, I'm sure it made big losses.
Matthew 
Bronze PlayerAnyone else get a rewards credit as compensation for the outage? I received $100 with a 1x playthrough requirement (turned it into $140).
blck Forum AngelAnyone else get a rewards credit as compensation for the outage? I received $100 with a 1x playthrough requirement (turned it into $140).
That's a nice reward! Congratulations Matthew, and since I don't play there, no reward for me 🙂
Matthew
Matthew Bronze PlayerUnlucky 👎
I'm not exactly sure why I was given so much...players with much higher VIP status than me received as little as $30.
I did make the conscious decision to create a support ticket during the downtime asking if there was something wrong with my account (even though I knew the site was down due to "update issues"). I figured that Ignition would issue compensation to impacted players and calculate the reward using various activity metrics, possibly including customer support.
I don't buy the official explanation for the downtime. I think their database/servers were compromised by the Log4j Log4Shell vulnerability and attacked with ransomware.
CL-Ed StaffI don't buy the official explanation for the downtime. I think their database/servers were compromised by the Log4j Log4Shell vulnerability and attacked with ransomware.
That is a good guess, you may well be on the money there.
I got nothing from them myself. But to be fair I haven't played there for a while.
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MathewwSAiren 
NewbieI think it is ddos attack...
adrianooo231 
Gold PlayerThat was a. Good freebie to thrown out after that major outage on such serious sites with a lot depending on serious amounts of money, it was a shocker to the least
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