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10 September 2020 - 6:58pm

Megasaur Major Jackpot?

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Apologies for the double post (I asked this question in the perpetual winner's thread also).

I just had this spin on Megasaur with the jackpot active playing the Feature game and I can't figure out why it wouldn't grant the 20% of the Jackpot as laid out in the rules.

Anybody have any thoughts on why this wouldn't qualify?

screen_shot_2020-09-10_at_1.48.51_pm.png
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11 September 2020 - 8:47pm
#31

It may turn out that you're right, but if that's the case it is not described in the rules in any way a human being could be expected to understand.

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11 September 2020 - 11:59pm
#32

This response I just got only strengthens my belief that I have a legit claim considering they are saying something directly contradictory to their rules. I'm not sure this matter has made it far enough up the chain on either CasinoBrango or RTG staff to get any meaningful information.

Hi Sam,

We got a response fo RTG and the rules are clear indicating that if more than one jackpot is activated only the highest is awarded. So for this specific case the one that is going to be payed if the player complies with the game requirements is the Mega Jackpot.
Please let us know if you need more help.

Kind Regards
Eric

Your request number: 556400

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13 September 2020 - 11:15pm
#33

Have you pointed out to them the paytable showing the scatter symbol, as I posted here? You confirmed that it is still in the game currently. It states:

Quote:

Scatter
In Megasaur feature with jackpot active:
5 scatters = Mega jackpot!
4 scatters = Major jackpot!
3 scatters = Minor jackpot!

While that may be contradictory to the other pages of the paytable, it clearly states that 4 scatters equals a major jackpot win.

The other pages are a mess of poorly phrased and confusing rules. i.e.

Quote:

If mega active, 5 scatters = 100% of jackpot
If major active, 4 scatters = 20% of jackpot
If minor active, 3 scatters = 10% of jackpot

Re the major/minor lines, which jackpot do those percentages refer to? They imply that you can never win more than 20% of the major jackpot, and no more than 10% of the minor. What happens if you hit 5 scatters with the major or minor jackpot active, but not the mega? Do you win the 20%, or 100%, or nothing apart from a normal scatter payout? This appears to be the most confusing mess of a jackpot game I have ever seen. No wonder it is barely ever won.

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13 September 2020 - 11:50pm
#34

Hey Ed,

I did point them to the paytable which on its own would be very clearly a jackpot win. The other pages are what they claim as the reason my spin wasn't a winning one, although I have not been provided any proof that this game contains separate independent active jackpots. CasinoBrango staff have no idea how this game is supposed to work, clearly, which I find appalling.

Throughout the many emails with CasinoBrango they have provided many conflicting interpretation of the rules, while passing any ultimate responsibility onto RTG. I feel like I've reached a dead end with them.

This is the most recent reply where they keep referring me to take up the issue with RTG without providing me any line of contact except for a generic email address they pulled off a website. I had challenged the notion that they were in contact with RTG because they keep just saying "we checked with them and the game did not malfunction." If you're curious, Ed, I'd be happy to forward you the entire email chain.

Quote:

Hi Sam,

Hope you are well.

I can assure you that we have created at least two threads with RTG regarding your issue with the slots and this being a progressive slot which is connected to the RTG mainframe system we have received on both occasions that nothing is wrong with the slot you played.

On the other hand that is why we, on most deposit bonuses restrict progressive play since we do not have any control in the case of a potential misplay, etc.

Since the jackpot is global RTG is the one responsible for the same. So once again please try reaching them out if you wish to pursue this matter. I understand you and I am sorry for the whole situation.

I am being honest with you on this matter, we can raise another case with them but the findings won't be any different.

Kind Regards
Sean
Casino Brango

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13 September 2020 - 11:59pm
#35
CL-Ed wrote:

Re the major/minor lines, which jackpot do those percentages refer to? They imply that you can never win more than 20% of the major jackpot, and no more than 10% of the minor. What happens if you hit 5 scatters with the major or minor jackpot active, but not the mega? Do you win the 20%, or 100%, or nothing apart from a normal scatter payout? This appears to be the most confusing mess of a jackpot game I have ever seen. No wonder it is barely ever won.

Yeah, that's the ridiculous thing about all of this. There's one single jackpot amount which the Major + Minor win a percentage of, so for that jackpot to be active, but only as the 100% version makes literally no sense. There's one jackpot amount, one jackpot displayed, and one jackpot that appears to be able to be "active". But apparently there's a secret other jackpot that needs to be active? It's very, very misleading in my opinion.

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14 September 2020 - 2:01am
#36

So I checked in game and even if you change your bet size between minor / major / mega, the jackpot amount stays the same at the top of the game. There is nowhere in game that shows or specifies different jackpot amounts. So I think it is clear that there is only one jackpot in the game, and that major = 20% of that jackpot, and minor = 10% of that jackpot.

I can't help but think a load of confusion could be avoided by just having the jackpot active at all times during the bonus round. Whose dumb idea was it to only make the jackpot active sometimes, and also to only make it possible to win a smaller portion of it sometimes? It is hard enough to win a jackpot without making it even worse so that you barely have a chance of even qualifying to try to win it.

I can't recall ever seeing another game operate like that. It is shitty game design that is best illustrated by the fact that whoever put together the paytable graphics didn't seem to understand it either, and I can't say I blame them.

I would happily chase this up with RTG at least to get some clarification and/or prompt them to fix the paytable so it consistently states how the game functions, if not for the fact that over the years we have never had a single response from them from any enquiry we have ever sent. Not for player complaints, enquiries about jackpot feeds, games, or anything else. I guess they don't want to engage with anyone except their customers (i.e. casino operators).

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14 September 2020 - 3:16am
#37

It's a terrible jackpot design, I've never played any other slot machine that had such a confusing jackpot payout, or even an inactive jackpot.

Regardless of active/inactive, it should just be set as 100%/20%/10% of the single jackpot for 5 scatters depending on bet size, the 3 and 4 scatter payouts are just there to make it seem more possible when in reality getting those jackpots active is likely incredibly rare.

I appreciate the thought that you and other members of the forum have put into it, I realize I'm fairly powerless in this situation. I'm sure if CasinoBrango offers me anything it'll be something like $50 100x play through un-withdrawable un-everything type bonus, so I'm tempted to not even go down that road.

CL-Ed

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14 September 2020 - 4:28pm
#38

I agree this is the worst-designed jackpot slot game I've ever seen, online or in-person. So depending on the bet size, depending on if one of the jackpots is active, and depending on the number of scatters you get, you win.

That's so many depends, it's no wonder this slot is full of shit.

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8 October 2020 - 2:58am
#39

Are you still pursuing this with anyone?

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8 October 2020 - 1:23pm
#40
Reckless Bets wrote:

Are you still pursuing this with anyone?

CasinoBrango basically told me they are powerless and to take it up with RTG, but never provided any contact info and based on what Ed's response not sure if that would get me anywhere anyways.

CasinoBrango haven't offered me anything as compensation, they simply said "given that your last action was a withdrawal I cannot process a free promotion to your account at this time but I am sure that we can find a comp for you right after your next deposit"

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5 November 2023 - 10:22pm
#41

I know this is an old thread I am reviving here but we just had a player post that they won the Major level jackpot on this game while betting the maximum $5 which qualifies for the Mega level jackpot. So I guess that answers the questions we had about whether the jackpots can be won separately despite the bet size.

See here: Just Hit A Huge Progressive on Sloto Cash Casino

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21 November 2023 - 11:49pm
#42

Hello All,

I can confirm I hit the Major Level jackpot on Megasaur on November 4th. I was making $5 spins, and right before I hit a screen popped up which said "Major Bonus Level Activated". Then I hit four symbols and won. Still waiting for the review to be completed though.

CL-Ed

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