usBBBAAA
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10 September 2020 - 6:58pm

Megasaur Major Jackpot?

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Apologies for the double post (I asked this question in the perpetual winner's thread also).

I just had this spin on Megasaur with the jackpot active playing the Feature game and I can't figure out why it wouldn't grant the 20% of the Jackpot as laid out in the rules.

Anybody have any thoughts on why this wouldn't qualify?

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usReckless Bets
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10 September 2020 - 7:31pm
#1

Hmm I was about to ask if the jackpot was active, but you said it was and it says the Mega jackpot was active..

Honestly the way the game's rules are written makes it very confusing. It says on your screen grab that the Mega jackpot was active. I wonder if that means that ONLY the mega jackpot is active in that you'd have to get all 5 scatters to win the full thing?

That you would ALSO have had to have the "major jackpot" active in order to get 20% of the mega with your 4 scatters? I never understood the game to work like that but it makes it even more impossible to win these if that's the case.

I've understood the game that if the jackpot is active, you get either 100, 20, or 10% of the jackpot by getting the 5, 4, or 3 scatters. Maybe I've misunderstood this game all along, with there being different jackpots active?

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3 CL - klaw, smax, BBBAAA

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10 September 2020 - 7:44pm
#2

The game only has one jackpot that can be active (based on my experience as well as reviewing the rules), but the Mega/Major/Minor are also only active based on bet size. So if you do max bet all jackpots are active (if they are activated at the start of the Feature which did happen in this case).

Edit: if it turns out you have to have them all active or something, that's incredibly confusing and I'd say even misleading.

The website CasinoBrango has told me they are contacting the RTG engineers on the matter, which tells me they couldn't immediately identify a reason it didn't pay out.

CL - klaw

usButtBongoFiesta Recently online: 23 min ago
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10 September 2020 - 8:00pm
#3

How much is 20% of the jackpot you would've won?

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10 September 2020 - 8:11pm
#4

$180k-ish

I'm afraid Reckless Bets is on to something with his comment, but I'm not gonna be pleased if that's the explanation I get from them.

usButtBongoFiesta Recently online: 23 min ago
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10 September 2020 - 8:13pm
#5

Yeah that would be rough if it wasn't active. But I don't understand why they can't have all the jackpots active at the same time. Doesn't make sense.

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10 September 2020 - 8:17pm
#6
BBBAAA wrote:

$180k-ish

I'm afraid Reckless Bets is on to something with his comment, but I'm not gonna be pleased if that's the explanation I get from them.

That's my best guess only after seeing you didn't seem to win anything, but like you, I'd be mighty pissed if that were the case because it makes this game's jackpots even more convoluted than they already were. The jackpots being "active" is already hard enough to get, but pile on different jackpots for different bets needing to be active and having to get different scatters to get them? F this game up its A!

BBBAAA

auCL-Ed
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11 September 2020 - 12:32am
#7
Reckless Bets wrote:

Honestly the way the game's rules are written makes it very confusing. It says on your screen grab that the Mega jackpot was active. I wonder if that means that ONLY the mega jackpot is active in that you'd have to get all 5 scatters to win the full thing?

That you would ALSO have had to have the "major jackpot" active in order to get 20% of the mega with your 4 scatters? I never understood the game to work like that but it makes it even more impossible to win these if that's the case.

It could definitely be interpreted that way.

However let me share with you all this older screenshot of the paytable from a download version of the game that we have on file for our jackpot tracker page.

Megasaur paytable

That implies that the game was designed such that when the jackpot is active you win either Mega, Major, or Minor based on the number of scatters. Note that the jackpot is only active while inside the free spins feature mode. So hitting 4 or 5 scatters on a normal spin does not win you the jackpot - you have to do it again while in the free spins.

I've no idea if they have since changed the way the jackpot is paid, but I would imagine that to be unlikely.

2 smax, BBBAAA

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11 September 2020 - 12:49am
#8

Yeah, I've been reading everything I can find online about this slot while I wait for them to get back to me. Not a single website that carries this slot describes the jackpot being active in either Mega, Major OR Minor states. They simply state the bet level determines the highest jackpot active.

There's a story about a Swedish woman winning $95,000 (10% of jackpot) but the story is very fishy as it quotes her saying she hit 5 volcanos with mega jackpot active, which would be a lot more. And another story about it states she won 10%, which would be 3 volcanos.

https://www.lyceummedia.com/cautious-player-wins-95259-jackpot-playing-m...

The jackpot is very rarely active, and if they are going to claim there's multiple versions of that occurring, I don't believe it without seeing it.

I know it's extremely rare that a slot wouldn't credit a legit win, but I honestly can't see how this isn't a valid win.

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11 September 2020 - 12:57am
#9

Edit: this is sort of double post because the one above didn't appear initially after I posted it.

CL-Ed wrote:

Note that the jackpot is only active while inside the free spins feature mode. So hitting 4 or 5 scatters on a normal spin does not win you the jackpot - you have to do it again while in the free spins.

I entered the Feature a few spins prior and the Jackpot was active, so no issues there. Definitely hit 4 scatters during the Feature with jackpot active.

I've been reading everything I possibly can on this slot while waiting for support to get back to me, and not a single site that either carries of reviews this game describes any event in which only certain jackpots are enabled, except for how it relates to bet size:

"If you have opted for the Minor Bet and then you land five scatters, your award will be 10% of the accumulated Jackpot. Combination of Major Bet and at least four scatters will grant you 20% of the jackpot."

Also, Ed, the pic you attached is still part of the game rules on the flash version as well.

CL-Ed

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11 September 2020 - 1:03am
#10

Hmm. Here is another screenshot I dug up:

Megasaur jackpot paytable

That doesn't really clear things up though. I think from reading your original screenshot you were betting 25 lines at $0.20 per line which equals a $5 bet which is the maximum bet for the game. i.e. Mega jackpot was in play. What I can't understand is whether that means the Major jackpot was active as well.

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11 September 2020 - 1:06am
#11
CL-Ed wrote:

Hmm. Here is another screenshot I dug up:

That doesn't really clear things up though. I think from reading your original screenshot you were betting 25 lines at $0.20 per line which equals a $5 bet which is the maximum bet for the game. i.e. Mega jackpot was in play. What I can't understand is whether that means the Major jackpot was active as well.

Yeah, I always assumed that in a bonus with the mega jackpot active, the "major" jackpot was 20% of the mega when you get 4 scatters. Period.

I wouldn't think there was a separate major jackpot that would need to be active and awarded for getting 4 scatters. This is just a stupid, convoluted setup for a jackpot if that's how its setup.

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11 September 2020 - 1:09am
#12

Agreed.

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11 September 2020 - 1:27am
#13

I'll let you guys know what they tell me. Considering the Pitboss at CasinoBrango couldn't immediately identify the reason and had to contact RTG engineers, I think it'll be absurd if they tell me there's multiple potential active jackpots since nobody is aware about that.

It also says "When playing the max bet, the Mega, Major and Minor Jackpots may be active. Not "OR", not "AND/OR. And the note about "If more than one Jackpot is active, only the highest is awarded" cannot be immediately interpreted to mean they can independently be active, but merely protects them from paying 100% + 20% + 10%

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11 September 2020 - 2:00am
#14

I see this possibly headed into another Betsoft Mega Glam situation where maybe the game is programmed "correctly" but you wouldn't know because the instructions are written horribly/inaccurately. Hopefully I'm wrong! Keep us updated.

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11 September 2020 - 12:34pm
#15
BBBAAA wrote:

I'll let you guys know what they tell me. Considering the Pitboss at CasinoBrango couldn't immediately identify the reason and had to contact RTG engineers, I think it'll be absurd if they tell me there's multiple potential active jackpots since nobody is aware about that.

It also says "When playing the max bet, the Mega, Major and Minor Jackpots may be active. Not "OR", not "AND/OR. And the note about "If more than one Jackpot is active, only the highest is awarded" cannot be immediately interpreted to mean they can independently be active, but merely protects them from paying 100% + 20% + 10%

Best of luck, let us know what happens! I hope you score the prize. 🙂

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11 September 2020 - 1:01pm
#16

Hi Sam,

After our Technical Department investigated your game play, they have sent us an update about this matter.
Here is their transcript:

"We have review the game rules and due that the player has the Mega Jackpot Active, to win it the player must get 5 of a kind as the image bellow and the player got only 4.
Also please see the legend at the end which says "If more than one Jackpot is active, only the highest is awarded".

It seems that everything worked accordingly to the game rules, hopefully in the future you will be able to hit and win the jackpot.

Kind Regards
Duke

Your request number: 556400

CL-Ed

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11 September 2020 - 1:09pm
#17

Wow, what an incredibly stupid and confusing way for a game to be setup. Not only does it seem like jackpots are inactive for 95% of bonuses you get, but then you have to also worry about getting the right number of scatters to win them based on whatever one was active?

I've never seen more than 1 jackpot active in this game. It really seems like if you have the highest jackpot active the lower ones should also pay out according to the number of scatters, but clearly that's not how it's setup. Disappointing.

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11 September 2020 - 1:24pm
#18

I'm not willing to accept their explanation at this point. Best case the rules are convoluted and incorrect, worst case they are intentionally misleading and false advertising.

I have responded to their email with some screenshots of the rules page that are being referenced.

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11 September 2020 - 3:04pm
#19

This is crazy to me how the online casino doesn't even know how the game works... Here's their recent response which tells me very clearly they have no idea.

Edit: I asked for a RTG contact and got: "You can try reaching them using this email [email protected]
This is the only public address i was able to find so feel free to search the internet for any additional contact." WTF!!! A email from a random web search?

Hi Sam,

Hope you are well, sir.

Please understand that these rules and regulations concerning Progressive Jackpots are directly constructed and written by RTG. Therefore, any issues with the way these rules are worded would be better answered if addressed directly at RTG.

However, before contacting RTG, I would advise considering the following:
1) Within the rules of the game, it is directly specified that "Jackpots can only be won if they become active at the start of a Megasaur Feature." Please see Screenshot 1 below.
2) On the screenshot you've provided us, it is clearly specified that the only active jackpot is "Mega Jackpot". Please see Screenshot 2 below.
3) It is clearly specified that the Mega Jackpot will only trigger if 5 scatters are connected. Please see Screenshot 3 below.

As for your question about the game's capability to have multiple jackpot states active... Judging by the wording of the terms, to me, personally, it seems that the game does offer this opportunity. Unfortunately, this was not the case in your screenshot. Please note that I am not completely certain that this opportunity is offered at all, so I will follow up with RTG on this specific question, and let you know if I receive any conclusive information.

Again, for any further questions, I advise contacting RTG. Progressive Jackpots are directly handled by them, so they should be able to offer more detailed information.

I hope this email helps clear the situation up a bit. Please let me know if there is anything else I can help with.

Thank you for your patience and understanding.

​Kind regards,
David
Casino Brango

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11 September 2020 - 3:33pm
#20

Wow, I feel for you man. Something tells me they are going to go for broke on their wording/definition of that second screen shot.

"When more than one jackpot is active only the highest is paid"

That phrase basically nullifies the statement above it indicating

"When playing max bet mega, major, minor "may" be active."

The "may" in that sentence is quite disturbing.

By no means do I agree with this but I feel they will use this as their standing ground since it's quite vague and open to interpretation.

BBBAAA

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11 September 2020 - 3:40pm
#21

Yeah, the ambiguity of the rules is exactly the problem. If veteran slot players and even the staff of the casino aren't clear on the rules, then how can causal players possibly be given a fair go.

I feel like I have to pursue this to the fullest extent on principal if nothing else. I don't feel like this a fair game based on the information I'm being provided. It's a huge problem if people (myself included) are wagering based on a perceived understanding of the game's function based on the rules, when there are hidden requirements not clearly laid out to the user.

KKlub

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11 September 2020 - 5:20pm
#22

I never played this game so don't understand why every jackpot isn't active all the time. This just makes it way too confusing.

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11 September 2020 - 5:27pm
#23

In my experience about 1 in 20 Feature bonuses result in an active jackpot. I've never seen anything other than Mega Jackpot being active, and frankly I need some proof that it's even possible for the Major and/or Minor Jackpots to be independently active.

The icing on the cake is the fact that, according to the rules, if you place a Major bet (not max bet) you only have chance at active Major or Minor jackpots. Does that mean according to their rules if I had placed a lower bet I would have had the Major Jackpot active which is winnable with my 4 scatter pull? None if this makes any sense whatsoever.

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11 September 2020 - 5:37pm
#24
BBBAAA wrote:

In my experience about 1 in 20 Feature bonuses result in an active jackpot. I've never seen anything other than Mega Jackpot being active, and frankly I need some proof that it's even possible for the Major and/or Minor Jackpots to be independently active.

The icing on the cake is the fact that, according to the rules, if you place a Major bet (not max bet) you only have chance at active Major or Minor jackpots. Does that mean according to their rules if I had placed a lower bet I would have had the Major Jackpot active which is winnable with my 4 scatter pull? None if this makes any sense whatsoever.

To me it seems each jackpot is linked to a bet denomination and to qualify for that jackpot you have to bet that specific denomination. Since you bet max you were only eligible for the mega, and since you were eligible for the mega all other jackpots were nullified since the mega is the highest. It's pretty shady no doubt.

The reason I say this is because of that line stating only one jackpot can be active.

(Edit) i misquoted, it days if more than one jackpot is available only the highest is awarded.
In other words only one can be active

I've never played this game so I'm curious what the options are for bet denomination.

Are there only 3 options for bet denomination?

BBBAAA

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11 September 2020 - 5:49pm
#25

Mega Bet - $5, Major Bet - $2.50, Minor Bet - $1.25

The actually state "If multiple jackpots are active.." so multiple jackpots can definitely be active, the question is whether Jackpot Active means all jackpots from your bet level down are active, or if there's separate, independent active jackpot states (ie, Mega Active or Mega + Major Active).

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11 September 2020 - 6:05pm
#26
BBBAAA wrote:

Mega Bet - $5, Major Bet - $2.50, Minor Bet - $1.25

The actually state "If multiple jackpots are active.." so multiple jackpots can definitely be active, the question is whether Jackpot Active means all jackpots from your bet level down are active, or if there's separate, independent active jackpot states (ie, Mega Active or Mega + Major Active).

Yea i misquoted in that first post, your right is says "if more than one jackpot is active" but that is quickly followed by "only the highest is awarded".

Again it's about as shady and vague as it could be but my opinion is that had you bet 2.50 instead of 5 and the slot played out as it did you would of won that 20%.

Since you bet 5 your were only eligible for the mega which is the highest and nullifies the other available jackpots. 2.50 you're only eligible for major and 1.25 is only eligible for the minor.

They don't do a good job explaining this and it's probably not by accident but the first screenshot says your bet denomination determines the jackpot eligibility. They fail to elaborate on this statement but considering there are only 3 denominations one can conclude this is the way they designed the game.

BBBAAA

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11 September 2020 - 6:09pm
#27

Another thing to note is the difference between the screenshot of the rules CL posted and the one you received in your email, they are different.

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11 September 2020 - 7:03pm
#28

All of the screenshots posted in this thread (apart from the original one from my game history) match the current rules pages, which are long and conflicting.

I don't think your interpretation of the jackpot rules is correct either, although we've established that they are extremely convoluted. Being eligible for a higher jackpot wouldn't nullify eligibility for a lower one, it would simply mean if you win a higher jackpot you don't also win the lower ones.

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11 September 2020 - 7:40pm
#29

Just adding one more screenshot that clearly states Jackpot levels that can be won are determined by bet size, with the following note mentioning they need to become active. The only leg RTG has to stand on is an "if" when stating "if multiple jackpots are active" and that's quite a reach.

screen_shot_2020-09-11_at_3.28.29_pm.png
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11 September 2020 - 8:33pm
#30
BBBAAA wrote:

All of the screenshots posted in this thread (apart from the original one from my game history) match the current rules pages, which are long and conflicting.

I don't think your interpretation of the jackpot rules is correct either, although we've established that they are extremely convoluted. Being eligible for a higher jackpot wouldn't nullify eligibility for a lower one, it would simply mean if you win a higher jackpot you don't also win the lower ones.

I could very well be wrong and I hope that I am but;

The rules state that if mega is active get 5 volcanos and you win 100%. You had mega active.

It doesn't show if mega is active get 4 volcanos and get 20%

It doesn't show if mega is active get 3 and win 10%

To me this along with the other available information appears to show that each jackpot is independent of one another and your ability to trigger one of the 3 available jackpots is tied to you're bet denomination.

That being said I wish you the best of luck!

BBBAAA

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