usMistee234
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16 August 2020 - 5:07pm

Max win rule rtg

7 replies • Last post

I won 360 spins times 18 multiplier. During my spins it built up to 3k and the game stopped with 178 spins remaining and said "Congratulations you have reached the maximum award paid. Any remaining spins will be forfeited." And the game closed out

I immediately went into chat and they said they would research it. Their email response was this "The maximum win per paid spin is 50,000 times bet per line."

Since your bet per line was set to 0.06 your maximum win per paid spin would be 0.06*50,000 = 3000.00

This is why after hitting the 3000.00 mark on winnings, you would have been alerted that you have reached the maximum award paid."

My issue with this is per their terms it says per paid spin. I did not win 3k on a spin. It doesn't state per bonus round.

Has anyone had this happen? I have sent 3 emails to them stating that I didn't hit 3k on one spin per their terms and they won't respond to me.

These casinos have no problem voiding our winnings per their terms but it clearly states per paid spin so why did they stop my bonus game. Am I wrong thinking it should stop at 3k on one spin?

auCL-Ed
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16 August 2020 - 11:54pm
#1

Yes this is a common thing with RTG slots with free spins that can be re-triggered, such as Vulcan. It is lazy game design - in order to cap the RTP they make free spins theoretically unlimited but then end the session when a max win limit is hit.

Here is an older thread where people were discussing it.

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usMistee234
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16 August 2020 - 11:56pm
#2

I think they should word it differently. Their own wording states per spin. I just think it's crap. They are sticklers on their terms not to pay out and their own terms clearly state per spin. Oh well.
Thanks for the response.

auCL-Ed
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17 August 2020 - 12:12am
#3

I can see your point. This is the wording I can see on an old screenshot we have of Vulcan here (dated mid 2014):

Quote:

Maximum win per paid spin is 150,000 times per bet line.

I don't know if that is still the current wording, but the crucial bit there is probably "per paid spin" which suggests that it applies to the bonus round as a whole as it was triggered by a single paid spin.

Is that what it still says in the game you were playing?

Oh and congratulations on your win anyway!

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usMistee234
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17 August 2020 - 12:13am
#4

Yes, it's the same wording but with 50000.

I still have to make playthrough so hopefully I can keep it lol

CL - klaw

usReckless Bets
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17 August 2020 - 4:07am
#5

Every RTG slot is like that. The "per paid spin" basically means that the max win applies over an entire bonus which was triggered off a paid spin. The free spins are included in the initial triggering spin and the max win rule applies to it all.

The casino has nothing to do with the rule or the wording in the game's rules, and yes it sucks because I've hit the max win several times. It basically limits all their game's volatility and prevents the casinos from having to pay out huge wins. So they can design a game like Cash Bandits 3 that promises up to 390 games at 23x multiplier wins but still limit the win to 2000x your bet, the same as most their other games.

Just be glad you got the cap I suppose.

CL - klaw

usButtBongoFiesta
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20 August 2020 - 11:29am
#6

This is my biggest issue with online sots in the US. You are capped on big wins unless you luck out and get a progressive jackpot. I watch Youtube videos of people outside the US winning 2000x+ but in this dumb country I can't.

Mistee234

krcoolsongss
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22 August 2020 - 7:21am
#7

This is the tricky point of RTG slots. When I firstly played RTG slots, I got amazed at the line wins with high multipliers like 10,000 line with 8x multiplier, etc. But, it turned out the max win is capped at you mentioned above.

I guess your line bet was 0.06 in 25 payline game, so the bet per spin was $1.5 and the max win is only your bet x 2,000...

I hope that you will hit the max win 2000 x bet everytime !!! 🙂

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