ieadrianooo231
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Location: Dublin, Ireland
Joined: 17 Mar 2020
Posts: 18
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Thanks received: 14
7 July 2020 - 2:37am

Golden Reels - My Very Surprising Expirence

3 replies • Last post

Hello again all,

Hope you are all staying safe during the current time.

I am here to write a short and to the point review on the new casino Golden Reels,
I joined 2 weeks ago, and i a writing this review specifically for the live support quality i have received there.
I have played at hundreds of casinos, from top of the line, to blacklist, you name it..
But i have never come across a casino as Kind and caring for there players such as this one!
I want to specifically give a huge thanks to agent Stephanie who has been the most thoughtful, caring and kind agent i have ever chatted with.
Always asking how things are over where i am, always helping with any issues with bonuses, and always fast and effective.
After playing here over the Lockdown i am going to be sticking with this place for a long time!!
I am not writing this as any kind of advertisement , purely to acknowledge the superb quality that the agent provided at that casino.
I Have not had any withdrawals yet, but i am enjoying my experience very much so, its cheered me up more than alot of things over the lockdown being stuck at home its very refreshing to be able to chat to someone and have an actual chat, and not speak to a robot , or an agent just using there usual templates.
I give it 10/10 😀 Hope that Stephanie over there gets to see this as they deserve the gratification 🙂

Stay Safe!! & PLEASE Keep Social Distancing, I am High risk with severse respiratory issues , so the more we work together on being hygienic and abide by the rules, the safer it will become for the most vulnerable of people.

Adrian

usbarbadosslim93
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Location: Michigan
Joined: 28 Jan 2011
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7 July 2020 - 1:36pm
#1

Adrian, if you haven't had any withdrawals, how can you recommend the site? Withdrawal speed and reliability is the most important feature (in my eyes) and not having that info isn't a good indication as to how good a casino is.

Let us know once you get a withdrawal!

usReckless Bets
Silver PlayerSilver Player
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Joined: 5 Jul 2016
Posts: 351
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7 July 2020 - 6:36pm
#2
barbadosslim93 wrote:

Adrian, if you haven't had any withdrawals, how can you recommend the site? Withdrawal speed and reliability is the most important feature (in my eyes) and not having that info isn't a good indication as to how good a casino is.

Let us know once you get a withdrawal!

I agree, it's nice that their support seems caring but the real recommendation should come down to things like withdrawal speed and limits, their terms and conditions, bonuses, etc.

auCL-Ed
StaffStaff
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Location: Sydney
Joined: 7 Sep 2007
Posts: 9299
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7 July 2020 - 11:23pm
#3

Agreed. Casino hosts and customer support can be lovely so long as you are putting money in and never taking any out. The real test is when it comes time to withdraw.

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