usXSE_Horseman
FreerollerFreeroller
XSE_Horseman's picture
Location: California
Joined: 23 Dec 2019
Posts: 8
Thanks given: 4
Thanks received: 2
31 March 2020 - 3:26pm

Charge-back deposit

5 replies • Last post

Hello,

So I received 2 (identical) emails from Cafe Casino about my account being disabled due to a chargeback for a deposit on March 5th. I asked for my account to be deactivated a few weeks ago, not sure what the issue is. Has anyone dealt with anything similar?

usbarbadosslim93 Recently online: 9 min ago
Forum AngelForum Angel
barbadosslim93's picture
Location: Michigan
Joined: 28 Jan 2011
Posts: 12208
Thanks given: 730
Thanks received: 1730
31 March 2020 - 5:08pm
#1

Did you actually request a chargeback or did you just ask for them to disable your account?

usXSE_Horseman
FreerollerFreeroller
XSE_Horseman's picture
Location: California
Joined: 23 Dec 2019
Posts: 8
Thanks given: 4
Thanks received: 2
31 March 2020 - 5:54pm
#2

I just asked them to disable my account since I was going through a big rut at the time. I had accounts with Bovada, Ignition, Slots.lv, and Cafe Casino. Figured I'd just keep the bovada one since it's the only one with sports betting.

usbarbadosslim93 Recently online: 9 min ago
Forum AngelForum Angel
barbadosslim93's picture
Location: Michigan
Joined: 28 Jan 2011
Posts: 12208
Thanks given: 730
Thanks received: 1730
31 March 2020 - 5:59pm
#3

Interesting. I'd have figured they would have refunded the account, rather than charging it back, as it doesn't look good for them to do so.

I wonder if they just worded it wrong or if it actually was a chargeback. At any rate, I hope you find a way out of your rut moving forward.

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 9481
Thanks given: 5461
Thanks received: 4792
1 April 2020 - 12:30am
#4

Check your credit card statement and see if the deposit you made on March 5th actually went through. If there is nothing on your statement or a reversal in there then the payment may have been declined by a bank or payment processing intermediary between you and the casino.

Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.

lvblck
High RollerHigh Roller
Location: The North
Joined: 6 Apr 2016
Posts: 2914
Thanks given: 172
Thanks received: 858
2 April 2020 - 10:17pm
#5

Yes CL Ed's suggestion is a good one. Shouldn't be a difficult thing to handle, so I hope all goes smooth for you.

Post new comment

Have something to say? Agree or disagree? Tell us what you think!

Login using your social network account
Or log in with a Casino Listings account

Login or register to post comments

Registering for an account takes less than a minute and you will be brought right back here to comment afterwards.