usXSE_Horseman
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31 March 2020 - 3:26pm

Charge-back deposit

5 replies • Last post

Hello,

So I received 2 (identical) emails from Cafe Casino about my account being disabled due to a chargeback for a deposit on March 5th. I asked for my account to be deactivated a few weeks ago, not sure what the issue is. Has anyone dealt with anything similar?

usbarbadosslim93
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31 March 2020 - 5:08pm
#1

Did you actually request a chargeback or did you just ask for them to disable your account?

usXSE_Horseman
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31 March 2020 - 5:54pm
#2

I just asked them to disable my account since I was going through a big rut at the time. I had accounts with Bovada, Ignition, Slots.lv, and Cafe Casino. Figured I'd just keep the bovada one since it's the only one with sports betting.

usbarbadosslim93
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31 March 2020 - 5:59pm
#3

Interesting. I'd have figured they would have refunded the account, rather than charging it back, as it doesn't look good for them to do so.

I wonder if they just worded it wrong or if it actually was a chargeback. At any rate, I hope you find a way out of your rut moving forward.

auCL-Ed
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1 April 2020 - 12:30am
#4

Check your credit card statement and see if the deposit you made on March 5th actually went through. If there is nothing on your statement or a reversal in there then the payment may have been declined by a bank or payment processing intermediary between you and the casino.

Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
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lvblck
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2 April 2020 - 10:17pm
#5

Yes CL Ed's suggestion is a good one. Shouldn't be a difficult thing to handle, so I hope all goes smooth for you.