aushan79
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28 December 2019 - 1:42am

Betsoft gaming progressive jackpots

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Hi I am wondering if anyone knows if Betsoft Gaming has a withdrawal limit on the progressive jackpots. I recently won 202k on the slot Dragon Kings I was informed by the casino LuckyStar that Betsoft had a policy that only $10,000 limits (at a time) to be sent. I am a vip at this casino and do not have a withdrawal limit and obviously would have preferred the payout be paid in one lump sum. Can anybody tell me if this is correct? Cheers

lvblck
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28 December 2019 - 5:49pm
#1

Hi there and first of all, big congratulations on your massive win! I don't really play Betsoft games so I can't say much about it. However, I think that it's possible that there are limits, not from casino side but from game provider as I believe these jackpots are paid out by Game providers. But I'm sure CL-Ed is going to be more helpful in this case.

shan79

caurbngg
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28 December 2019 - 8:09pm
#2

Wow, 202k as in $202,000? Am I reading that correctly? If so thats just absolutely amazing, life changing, congrats to you and hope its a speedy process to collect for you.

shan79

lvblck
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29 December 2019 - 2:58pm
#3

Yeah I agree, it is a truly life-changing win! And worst comes to worst, even if they don installments instead of one payment, although it can be upsetting, it's still a great payout on a weekly/monthly basis!

usReckless Bets
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29 December 2019 - 7:30pm
#4

With as sketchy as Betsoft has been with progressives in the past, you should just be happy to get paid. What kind of frequency are they willing to pay the $10k installments?

auCL-Ed
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29 December 2019 - 10:37pm
#5

First off congratulations on the huge win.

As alluded to above we have caught out Betsoft running games that made it impossible to win the jackpots, not to mention a player that should have won a massive jackpot that Betsoft and the casino refused to pay. So I think you'll be doing well if they pay you at all, never mind the instalments.

So Betsoft are not a very reputable company and they are far less transparent in their policies than other companies that offer big networked jackpots like Microgaming, IGT, or NetEnt. I don't know if they truly have a $10,000 limit, or it is just the casino implementing its own limit to slow down the payouts in the hope that you are going to play with the money and lose it at their casino. A lot of Playtech casinos do exactly that, even though Playtech gives the casino the whole jackpot amount up front to pay the player.

Either way, don't play with it. In fact it might be worth checking with the casino if they can lock your account so that no wagering is allowed. The majority of good casinos these days have controls that allow you to set deposit / time / wagering limits. You might be able to set the wagering limit on your account to zero so that the only thing you can do is withdraw the money each month.

As for the casino I found these two disturbing clauses in their T&Cs that I hope they do not try to apply to you:

Quote:

Maximum withdrawal amount processed to a player is 3000 USD per week and 6000 USD per month if not stated otherwise.

Unless otherwise stated, players are only allowed to make a one-time withdrawal for a maximum amount of 10x the original deposit when the winnings result from playing with an active deposit / reload bonus. Any additional winning credits will then be forfeited.

That second clause there would probably be enough to recommend that people do not play there ever, its close to earn a complete blacklisting. The vast majority of players claim bonuses when they deposit and this little hidden clause means the casino never has to pay more than 10x their deposit amount no matter how much they win.

I also note that all the casino has is an Antillephone Curacao license, which is worth about as much as the paper it is written on. Here is their official dispute resolution service:

Quote:

Antillephone should only be contacted by players when they believe an Оperator is in breach of their license. All disputes with an Оperator about a payout, a blocked account, a delay, broken features and so on, should first be taken up directly with the Оperator. If no resolution is found there are number of independent bodies you can contact, which should be listed on the an Оperator website.

In other words, you're on your own.

Put it this way, I am worried for you as the casino looks very sketchy, and we already know that Betsoft is a rogue supplier. My fingers are crossed for you.

Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
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usbarbadosslim93
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30 December 2019 - 7:20pm
#6

Oh man, this will be another interesting case to add to Betsoft's file if they don't pay up. I mean what would they say to justify it?

"Well our jackpots cannot be won, so this was CLEARLY a glitch"

Should be interesting to watch.

usReckless Bets
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30 December 2019 - 7:33pm
#7

I will say that I frequented Betsoft games a LOT during my Bitstarz days and had some very good wins from their games, but the series of shady occurrences kinda turned me off from them.

Everyone already knows slots are the worst RTP game in the casino and they're still willing to play, but when you add in a lack of transparency from the game developer, that's not a good thing.

auMatthew
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2 January 2020 - 12:58am
#8
CL-Ed wrote:

That second clause there would probably be enough to recommend that people do not play there ever, its close to earn a complete blacklisting. The vast majority of players claim bonuses when they deposit and this little hidden clause means the casino never has to pay more than 10x their deposit amount no matter how much they win.

Wow, that's unbelievable. I would absolutely be in favour of blacklisting...what a scam.

usReckless Bets
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2 January 2020 - 1:09am
#9

I wonder if they actually enforce that rule? Nevertheless, it's utter nonsense. Max cashout rules on deposit bonuses should be criminal. I understand them on no deposit bonuses, but on regular bonuses? C'mon!

auCL-Ed
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3 January 2020 - 5:42am
#10

Well we haven't looked at this casino in our detailed review process but put it this way: every other casino that we have ever seen with that "10x max win limit on all bonuses" rule is on our blacklist. It is a scummy thing to hide in the T&Cs and it is only there to protect the casino from having to pay out any huge wins. It is, as you say Reckless Bets, utter nonsense.

Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.