Casino Spartan Slots no paga

Anyone speak Spanish? Actually the Google translate version is pretty good:

Quote:

The Spartan Slots casino does not pay. After several days waiting for them to process my withdrawal of 4000 euros and after having OK of the documents they tell me they do not pay and they have returned the withdrawal to the account for 4 times already.
Now they say that my account has been randomly selected to be reviewed.
It is clear that they do not want to pay like their sister casinos: desert nights, miami club, black diamond, etc ... etc ... And so 10 casinos of the same group.
I hope help to resolve this issue and ensure that these casinos no longer cheat anyone.
Thank you

Spartan Slots are one of many casinos that used to be a white label associated with TopGame (now known as Pragmatic Play). They all had a bad reputation for delaying and slow paying people, and some for ripping people off. Spartan Slots was actually one of the better ones because it had a decent operator who also runs those other casinos you mentioned. However that operator's standards have declined in recent times, and we have many recent complaints about their casinos. Almost all of the complaints relate to bonus disputes, particularly by people who broke the "maximum wager" clause in the T&Cs. If you violated that rule, even by accident or after you already won, I can almost guarantee you that they will not pay.

Also it seems to me that the operator actually has very little to do with the operation of these Pragmatic Play white label casinos. Customer service and payments are all outsourced so you get the same crappy treatment no matter which one you play at. So we don't recommend that anyone play there which is reflected in our low review rating.

All I can suggest is to remain patient and wait to see what the outcome of the "random security review" is. I am sure you are aware that it is not "random" at all. Don't reverse your withdrawal and pay with the money, be patient and polite and keep emailing them every day asking when they will pay. There is little else you can do.

Good luck to you, joberto. I hope it all works out for you in the end!

Hola, allí se sabe que Spartan Casino es bueno, pero los casinos PragmaticPlay tienen problemas para pagar.

Mantén la calma y mantén el contacto con ellos. Y háganos saber qué sucede con su retiro.

Si le gusta jugar a las máquinas tragamonedas PragmaticPlay, vaya a otros casinos que ofrecen muchos softwares. En la actualidad, muchos casinos ofrecen máquinas tragamonedas PragmaticPlay, por lo que puede encontrar fácilmente uno, por ejemplo, el casino Videoslots o muchos de los casinos de marca blanca de Softswiss. Buena suerte.

I used Google Translator. Very interesting.
I believe it should be good enough between alphabetic languages 🙂

[English]
Hi, there, Spartan Casino is known to be a good one, but, the PragmaticPlay casinos have problems to pay out.

Stay calm and keep contact with them. And let us know what happens to your withdrawal.

If you like to play PragmaticPlay slots, please go to other casinos which provide many softwares. These days, many casinos provide PragmaticPlay slots, so you can easily find one, for example, Videoslots casino, or many of Softswiss white label casinos. Good luck.

CL-Ed wrote:

Anyone speak Spanish? Actually the Google translate version is pretty good:

Yes, I'm lately noticing that it actually translates pretty good

I've been in contact with joberto over email and he is still waiting to be paid. They have promised payment a number of times but keep delaying. The latest promise is today, September 2.

I am glad to confirm that joberto has been paid.

Oh, that is a good news. Spartan casino and PragmaticPlay are not rogue, but in the grey area.