caWaroftheGods
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26 April 2019 - 3:41pm

When Do Casinos Step In?

9 replies • Last post

I'm not sure if there is a set number for this, but when should a casino notice the red flags in regards to someone else clearly trying to access an account that doesn't belong to them?
I just recieved 348 password change requests in my email inbox from one casino.
I've included a screenshot showing the amount of emails.

screenshot_20190426-093606_yahoo_mail.jpg

CL-Ed

usbarbadosslim93
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26 April 2019 - 5:14pm
#1

Holy cow, that's ridiculous. You'd think that they'd have a system in place to lock things down after so many attempts. What did the casino say when you contacted them?

caWaroftheGods
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26 April 2019 - 6:28pm
#2

I'll provide a screenshot of our brief conversation here slim, I did as they advised, and discovered something kind of comical about this entire thing, I'll show you in a second screenshot here lol

There has been another 226 or so emails sent to me since I originally posted this here.

As for the last screenshot I provided here, it's a pic I took of my personal info that's in my account at this casino lmao

screenshot_20190426-121824_yahoo_mail.jpg
screenshot_20190426-115625_chrome.jpg
caWaroftheGods
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26 April 2019 - 6:30pm
#3

I guess when I registered at this casino, i didnt care enough about what i had seen that i didnt even go back into my account to provide any of my personal details at all, so if whoever is trying to get in, gets in, they're met with a blank page anyways haha.

auCL-Ed
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29 April 2019 - 6:38am
#4

That is ludicrous. If you are getting that many emails in that short amount of time, then it is almost certain that someone is running some kind of bot to try to get into accounts there. No human could do it that fast.

As for the "can you tell us if you gave your account details to someone" question... do they even understand what is happening? If you had given your account details to someone then you would not be getting these notifications as they would already be in your account.

Just for safety I would change your email account password in case they are working on getting into that too. It would make sense as password resetting when they don't have access to your email is pointless. Your email password is like gold. If a hacker gets into your email they can reset just about any other password on any other account you have.

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caWaroftheGods
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29 April 2019 - 11:05am
#5

Isn't that wild, I think it was over 600 by the time I went into that account and turned all notifications off. They were advising me to do this through a couple emails. So I just logged into my account without the use of the links they provided.

I changed all notification settings and the emails finally came to a stop. Not to say they stopped trying though. This is the only account that this happened from, and nobody can access my emails without having to go through my mobile phone and alerting me in the process. So I think I should be alright.My passwords are also much different.

caWaroftheGods
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29 April 2019 - 11:09am
#6

One more thing I want to add, they never did block, or shut down or anything of the sort to my casino account there. Just the emails advising certain actions to take on my part.

Do you you anything about this casino CL-Ed ?
Red.Ping Casino.
Do you know anything lol who am I kidding haha, I should be asking, WHAT you know not IF you know lol.

usbarbadosslim93
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29 April 2019 - 4:24pm
#7

Man that is shady. I hope you didn't have any money in there, and if you did I'd get it out ASAP.

auCL-Ed
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29 April 2019 - 11:16pm
#8

No I've not heard of that one before. It looks like its a SoftSwiss white label. The payment support for WebMoney, Qiwi, and Yandex, plus the weird Cyrillic (?) title of the support person who was emailing you suggest to me that it is Russian run, but apart from that no idea really.

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krcoolsongss
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2 May 2019 - 6:04am
#9

It is really strange. It must be done by a bot. I would change the password of the registered email.
They should consider it seriously in regards to player protection.

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