Fair go Casino scam

hey coopsgreg
i know that is a hard lesson to learn especially when it comes to so much money...
but the rules are the rules and when there is a max bet rule of $10 per spin when you play with a bonus
(or a general max bet rule of $10 per spin or bet)
then there is nothing you can do....if you break that rule the casino has the right to its side.
it is as simple as that.
i have read exectly bout that case so many times now in different forums but
but it's your fault if dont read all the terms & conditions....sorry

coopsgreg, the operator that runs that casino is usually pretty good in most ways. However we have found over the years that they are absolutely inflexible when it comes to breaching the max bet rules. They are far from alone in that respect sadly, plenty of other casinos do exactly the same thing.

I have asked them repeatedly why they do not have the rules programmed into the software to prevent anyone from accidentally breaking them. They blame their software supplier (Realtime Gaming or RTG) for not doing it, but seeing as they are a customer of the supplier they should be demanding it. The fact that it hasn't happened suggests to me that they aren't doing so and by extension they don't care.

But cheer up mate, luckily the Australian government has your best interests at heart by attempting to block you from playing at online casinos. Obviously that is an impossible task but now the only casinos that will let you play have these sorts of ridiculous rules, low withdrawal limits, high fees, and no accountability. This has opened up a gap in the market for the world's crooks and thieves to open up dodgy casinos specifically targeting Australians after all the good operators shut up shop to Aussies. Yet another way the idiots in our governments are truly are doing us all a huge favour. (yes I am being sarcastic)

Wow, you were very lucky to win $10k with $100 deposit.
I had my winnings void by them because of the max bet rule one time.

I was very angry about them, but, except that max bet rule, this company is credible regarding the payment.

I hope that you will get a better luck next time.

Sorry mate but I also think that it's just your fault. Maximum bet rule playing with bonus money always exists at every casino so you must be careful when reading it. Once I have wagered casino bonus and after my bonus was wagered i didnt expect that i cant make sports bets and won big and after that they just returned my deposit. Even didnt return money which i won from casino bonus despite i didnt break the rules of the casino bonus. But they really had a rule saying that after bonus is wagered player cant use funds on other products and i was able just to withdraw or continue play slots. So on one hand it was so unfair but on another hand it was written with black on white... But, yeah it hurts. And usually best winnings coming on the wrong moments.

You're all missing the point! Coopsgreg was simply defrauded because of the amount he won/tried to withdraw. It just happened to me yesterday at Videoslots.com for amount 4,200. It had nothing to do with "max bet rules" actually...no excuse at all! Just deactivated my account of 2 years of loyal service paying them. If you win big and try to withdraw there will be an accusasion against you....period! Sorry to hear Greg...I'm in the exact same boat but Videoslots.com is still try to find a reason not to pay me haha!

jeffpearson wrote:

You're all missing the point! Coopsgreg was simply defrauded because of the amount he won/tried to withdraw. It just happened to me yesterday at Videoslots.com for amount 4,200. It had nothing to do with "max bet rules" actually...no excuse at all! Just deactivated my account of 2 years of loyal service paying them. If you win big and try to withdraw there will be an accusasion against you....period! Sorry to hear Greg...I'm in the exact same boat but Videoslots.com is still try to find a reason not to pay me haha!

dear jeffpearson i am sorry to tell you that you are missing the point....it seems that you have not many experience whith terms & conditions and things related to that.
of course, casinos insist on the terms & conditions...it is a business !
and you agree to these rules by signing up at any online casino. maybe you take a closer look at the next sign up form you fill up. and if you violate this terms & conditions it could be that you lost your money.
that has nothing to do with fraud fraud

Actually it does! Terms and conditions cannot be exercised "at will"! In other words, if a precedent has been established with a particular party ie: they've been paid/reimbursed for a certain winning/action/etc. you cannot revisit rules and regulations only when suitable to your own interest. It must be a consistent and obvious act. In addition, rules and regulations must fall into "common everyday practice" nothing "unique" will hold up in a court of law. The point is not the review, absorption and understanding of rules and regulations as provided or posted. These are simply company guidelines. Common practice always set the standard of any industry period. FRAUD IS BASICALLY DECEPTION RESULTING IN FINANCIAL OR PERSONAL GAIN. Unreasonable terms and conditions is fraud at its best. Thank god I'm an attorney and better understand how "terms and conditions" are manipulated to always favor the writer.

of cause terms and conditions cannot be exercised "at will"
and that is also true...you cannot revisit rules and regulations only when suitable to your own interest.

but that is not the case her in the first place. the terms & conditions say: the max. bet per spin/bet is
10 $ if you play whith a activ bonus. a clear and simple rule and belive me 95% of all online casino has
has a similar rule. the only thing that varies is the amount of the max.bet.most of the times it is 5€/$
here it is 10 $.
he has broken the rule...result: he dont get his winnings .this is not unreasonable and certainly
not a fraud...this are the rules ! if you dont like them go ahead and play at another casino.

and that is also not right: "unreasonable terms and conditions is fraud at its best"
lets say a casino offers you a deposit bonus of 200% with a wagering requirement of 200x the
bonus + deposit amount...that is unreasonable and ridiculous (and of cause you are stupid if you
are take this offer) but it is not a fraud !!

a fraut is when you offer iphones at ebay take the money but never send a singel iphone to
a customer because you never had any iphone to sell...or in relation to casinos... if you take deposits
from players but you never pay them of...none of them.

and sorry dude if you are a lawyer then i am lady gaga

I think every player that has commented on this thread have probably learned the same lesson as you are now, the hard way. Unfortunately, humans make mistakes, and in cases like this it usually takes a big blow to make us pay attention to things like every detail in a casinos terms & conditions. I was pretty pissed when I learned my lesson, I called the casino, without going into detail, I'm blacklisted from a big number of casinos now.

jeffpearson wrote:

Actually it does! Terms and conditions cannot be exercised "at will"! In other words, if a precedent has been established with a particular party ie: they've been paid/reimbursed for a certain winning/action/etc. you cannot revisit rules and regulations only when suitable to your own interest. It must be a consistent and obvious act. In addition, rules and regulations must fall into "common everyday practice" nothing "unique" will hold up in a court of law. The point is not the review, absorption and understanding of rules and regulations as provided or posted. These are simply company guidelines. Common practice always set the standard of any industry period. FRAUD IS BASICALLY DECEPTION RESULTING IN FINANCIAL OR PERSONAL GAIN. Unreasonable terms and conditions is fraud at its best. Thank god I'm an attorney and better understand how "terms and conditions" are manipulated to always favor the writer.

What? In the thread you started about videoslots.com it's pretty clear they are just exercising their right as the T&C that you agreed to clearly state, and you are angry because you say they're making this crap up in order to not pay you, in a nutshell.
But here you are showing that you are very well versed in the legality of this sort of thing, or you are very good at pretending you know what you're talking about. Either way, it sounds to me like you are flip flopping back and forth.
If its happening to someone else," well that's how it is when it's your fault you didn't read the t&c".
If its happening to you, it's the casino trying to screw you over, and it's a scam against only you.

I understand that it's very upsetting to get your winnings void, that's why you always need to be super careful when you take a bonus. To be honest, even 10$ max bet rule is quite high as usually casinos don't allow more than 5$.

blck wrote:

I understand that it's very upsetting to get your winnings void, that's why you always need to be super careful when you take a bonus. To be honest, even 10$ max bet rule is quite high as usually casinos don't allow more than 5$.

I have come across the odd one here and there where the max bet was different depending on the bonus, and as little as $3 depending on the currency you're playing with also.

Hi, i have been playing at fair go casino for a couple of years now. I have won some really nice amounts.. my last big win was $21,000. Other wins include, numerous $1000 wins and another $14,000 win. Yes it takes time to get it all at 2500 per week, but how does that matter? You still get it. That rule along with the max bet rule is clearly in the terms, so if you read the terms you would know this, and if you didn't like the condition, why would you deposit? I have had absolutely no drama withdrawing any of my winnings and find fair go fair , fun and friendly.

Yep Bec, they are a decent operator. It's unfortunate though that they don't program these bet limits into their games so that you can't break them by accident. All it leads to is angst and bad publicity when someone misses out on a big win because of it. Obviously I'm not running a casino but if I were I would be doing everything I could to prevent situations like this from happening.

Fairgo casino made dishonest banking transactions on my account 06/07/19 over $2000 off extra transactions have contacted them they having a look at an issue this was 48 hours ago they have over drawn my account by $2000 they say they follow up I have contacted my bank to lodge transaction disputes for every single transaction total scam at fairgo casino

I won at Fair Go 12k but 6 days later I lost all of it haha. Was my fault. I can't stay away from gambling. Anyway, I won the whole lot of 12k because I deposit without taking any bunos. Unfortunately if you redeem and then deposit. When you play your max bet is only up to $10. If you went over to that amount whatever you win you won't get it.

Fair Go is the best Caisno online even if I lost. They're like Spin Palace when I won 10k. I have no problem getting my money at all. But since Australian online gambling Law has been change I can't play Spin Palace anymore and at Fair Go or any Gambling site you can only withdraw a maximum of $2500 every 10 days.

I've played on Fair go casino for a little over a year now and I've had some really good experiences with them but just recently well this morning actually I've had the worst experience I've ever had at the casino or any casino for that matter. Days ago I claimed a bonus and made it through the playthrough of over $2,000 which was not easy. As always I made sure to follow all betting rules of keeping them below $10 Max play the right games because I have made sure I know the terms and conditions of the bonuses I play. Now I'm not your everyday player I do actually read the terms and conditions but they hit me with a new one this time so that I'm pretty sure they just made it off the top of their head. So I put in my request for payout in i ended up with a little over 350 and didn't expect any problems. The next thing I know I'm getting a denial because after I put in my request for payout I played the next no deposit bonus .I didn't even think twice about i any problem with it but apparently there is a rule that I missed about not claiming a bonus while there's a pending payout equest. Seems like just another swindlers way of not having to pay. I talked to a live chat and email nobody was willing to bend on this matter. Now I've had experiences in the past where I had made a mistake on other Casino sites and they explained my mistake where it was that in the terms and conditions made a slight adjustment to whatever thing I was cashing out with made a one-time exception for me a learning curve and paid me out what I agreed to be a fair amount. People make mistakes but I've actually read the terms and conditions on their site and never saw this so it's got to be deep in there somewhere hidden just like a crook would do double talk to you. I've never been so disappointed in a site in my life. I won fair and square and I deserve to get paid. I don't get to just decide randomly to makeup some arbitrary rule that you have to give me my money back if I don't like the way your gameplay so why should you be able to do that to me. Just feel like I've been taken by a no good group of crooks!

Sheesh. These guys just go from bad to worse.

I could complain to them on your behalf but I already know what the response will be. They can't possibly program their system to prevent your from claiming another bonus while you have a pending withdrawal. That would be too sensible.

And of course that would mean they wouldn't be able to deny payouts like this.

I have had an awesome experience at Fair go, won ($5193),from account verification, to withdrawal approval.Chat team answered all my questions in regards to payout,and I had lots of questions,funds were approved within 48hrs (business days), now just awaiting first lot of funds to clear, def not a scam, read rules before playing, you will have no issues.Huge thank you to the Fair Go team, it's a 10/10 from me!

it is written in terms and conditions, I also make a habit of reading rules, and clearly saw that rule, sorry you missed it,it's a real bummer when you overlook one rule 😔, best of luck for next time.

Ii finally found it as well. But I didnt. Intentionally break the rules other sites I've played on before I became a terms reader like everyone should be, I had made mistakes here and there but as long as it was the first time and I made it my only time they were willing to come to some sort of fair agreement. I feel like these sites are more customer-friendly they realize that not everybody read those terms or if they do they minght not remember all of them because there are so many. I feel like in this situation they should be willing to bend a little for the customer if it was something that I had done more than once I could understand but it was just an honest mistake. Also their system should be set up to not even let you claim a bonus if you are not eligible. That makes the most sense they set you up for failure on purpose and that's just wrong. I would even be willing to take less but to straight up say no that's bad customer service and makes me feel scammed. Anybody else who's trying to decide what sites they should play on I recommend Casino extreme or brango they are very customer friendly and always cone up with a fair way to handle any lproblems that come up. lthey seem to understand where their paychecks come from and that's from us. Also they have instant payouts so that just voids out this whole problem all together lol

Oh I know they definitely do pay out if you don't break the rules. But if you do make the slightest mistake they are utterly without mercy, and they refuse to program the rules in to their system to stop people accidentally breaking them.

They are particularly harsh on breaking the bet size rules, even if you only made one or two big bets, or even if you already completed all the wagering requirements after claiming a bonus, or even if you lost money on the oversized bets. They don't care, they just point to the rules and keep the money.

We've seen tens of thousands in winnings lost by players at this group's casinos (not just Fair Go) over the years because of this sort of thing. I have personally been pestering them for years now to fix their systems to stop it from happening, but they continue to refuse. At some point you have to really start to question why that is.

Well I have had no issues with fair go
They even overlooked the rule about claiming a no deposit bonus whilst I have a pending withdrawal ( mind you they said it was a one time exception)
I tend to steer clear of the deposit bonus these days the playthrough at max bets make it hard.
But fair go is one of my favorites

See that's what I'm hoping for. This is a one time mistake i dont see why a one time exception couldn't be made

Maybe point out this discussion thread to them Lora.

I just got a email telling me that my latest withdrawal has been processed, l have had fantastic dealings with Fair Go and think they are a wonderful site for Aussies to play at. No scam, they do payout if you follow the rules.

Funny how they do that hey? They did a similar thing to me saying l went over the max bet ,EVEN THOUGH,they put an option for a higher bet! They really are scammers! Ive been told by a professional I.T person that these casinos are run by hackers and scammers

They shouldn't have such a high bet in the first place if thats the case. It's like a trap they use to purposely fool players into making those mistakes.

Was it a big win? Because l noticed all the players who have had issues have all had big winnings. Mine was 8k