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The good news is that I'm up over $20,000 with this outfit. The bad news is that getting any money from them has proved very difficult frustrating.
On May 18, I requested a wire transfer of $3000. After having the payout "approved" by accounting on May 23, I was told that the wire would arrive within 7-10 business days. After numerous emails and assurances that my wire had been sent by their processor, I was informed on June 8 that the wire had been returned and my payout cancelled. They suggested that I request a paper check.
Their website says that two business days are required for a paper check approval. I submitted my request for one on June 8th. As of noon on June 13th, I was informed that my request was in Risk Management and they would not be able to get back to me until tomorrow.
Every request on my part is answered by a request to wait for 24 hours and all will be resolved. Unfortunately nothing has been resolved.
They have been very pleasant but that hasn't resulted me getting the money.
Yeah I see why it's frustrating for you...sounds even annoying but hope that it will come to a better end, probably the keen is to be patient...yeah I know it's hard in those circumstances.
toyotariderguy I've sent you a private message. Please reply to me there and we'll get in contact with them and see if we can't give them the hurry up.
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Thanks for contacting us.
Having looked into this issue, I can reliably inform you that an email was sent to you on Thursday June 15th and this should answer all your questions.
This email was sent to the email address connected to your player account and if you have not received it, please contact our support team through the live help on site or email them directly and they will be able to assist you further.
The Vegas Crest Casino Team
2 CL-Ed, coolsongss
Casino Rep for Vegas Crest Casino
Vegas Crest is scam.
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