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ushope777
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20 July 2016 - 11:04pm

What does this sound like to YOU?

9 replies • Last post

I saw this in my casino email, but I couldn't find a place to enter a code. I then went on chat and they told me this is a deposit bonus offer. . Am I missing something here? A casino makes an error and gives you a "free" offer but you have to make a deposit to accept their gift for their screw up? lol Do you see anywhere in this email that says it is a deposit bonus offer? I am just confused.

Thank you for choosing Miami Club Casino!

I would like to follow up on the payment delays you experienced and to apologize for any inconvenience caused.

These delays were due to system errors on the Payment Processors side and by no means the fault of the casino.

You are a valid customer and we would like to offer you a free coupon. To claim your coupon, please go to the cashier and enter code: RPFSAT5F87, which is valid for 200 free spins on Funky Chicken slots. If you have any problems redeeming this code, please be sure to contact us, and any of our support agents would be happy to assist you.

Once again we sincerely apologize for the delays you experienced in collecting your funds and we look forward to being of continued service to you.

Best Regards,

Maria

Customer Support

1 member gave thanks for this useful post: lpangborn76

Hope777

Hope is a good thing, maybe the best of the things, and no good thing ever dies.
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auCL-Ed
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21 July 2016 - 12:37am
#1

I don't get it. Where does it say that you need to make a deposit?

3 members gave thanks for this useful post: hope777, actmyname, lpangborn76

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usSabrina3939
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21 July 2016 - 7:49am
#2

That sounds exactly like some of Planet7 delay tactics... I've won money there and actually got my 1st withdrawal , I deposited it and now 27 days later it still has not cleared . They send me free chips etc... In the meantime but I never can win anything cash out worthy. They keep giving excuse after excuse and don't even follow their out Terms and Conditions guidelines for Payouts !!! I'm slowly learning which ones deserve my deposits and which ones don't . Ugghh I hope you get all your money .

You only get one chance at life , Make it a good one!!

ushope777
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Location: Minnesota USA
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27 July 2016 - 1:00am
#3
CL-Ed wrote:

I don't get it. Where does it say that you need to make a deposit?

Exactly! And chat was like a robot/broken record. They just kept saying "this is a deposit bonus offer." I copied and pasted the email into chat and they said it was impossible to credit that to my account, because....this is a deposit bonus offer, of course. Sad

Hope777

Hope is a good thing, maybe the best of the things, and no good thing ever dies.
Shawshank Redemption

krcoolsongss
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10 October 2016 - 9:23am
#4
Sabrina3939 wrote:

That sounds exactly like some of Planet7 delay tactics... I've won money there and actually got my 1st withdrawal , I deposited it and now 27 days later it still has not cleared . They send me free chips etc... In the meantime but I never can win anything cash out worthy. They keep giving excuse after excuse and don't even follow their out Terms and Conditions guidelines for Payouts !!! I'm slowly learning which ones deserve my deposits and which ones don't . Ugghh I hope you get all your money .

It is a very big surprise that you got one withdrawal planet 7...
Good Luck...

1 member gave thanks for this useful post: hope777

krcoolsongss
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10 October 2016 - 9:24am
#5

They sent you a deposit bonus code, without mentioning it... It is a little sneaky there in Miami Club Casino, as I think.

1 member gave thanks for this useful post: hope777

uslpangborn76
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Location: Grosse Pointe, Michigan USA
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4 November 2016 - 6:06am
#6
Sabrina3939 wrote:

That sounds exactly like some of Planet7 delay tactics... I've won money there and actually got my 1st withdrawal , I deposited it and now 27 days later it still has not cleared . They send me free chips etc... In the meantime but I never can win anything cash out worthy. They keep giving excuse after excuse and don't even follow their out Terms and Conditions guidelines for Payouts !!! I'm slowly learning which ones deserve my deposits and which ones don't . Ugghh I hope you get all your money .

Sabrina3939, after I read your post and really identified with everything you said I went to your profile to see how I could send you a message or request you as a friend and couldn't find that option. Do you know where to go to send a private message so I can send you one? I see the message tab when I go to my profile page but it won't let me compose a message on there.......ugh .....I'm so frustrated bc I work in the technical field and spend most of my days solving problems just like the one I am having with adding friends on this site and/or sending/receiving messages. I suppose it would be best to ask CL but he has already answered some questions of mine and this one is probably right in front of me , I just don't see the option anywhere and looked at every page. I sent you 2 CL chips by the way..... can you see that on your end or no?

deSimon_whistler
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5 November 2016 - 2:12pm
#7
hope777 wrote:

You are a valid customer and we would like to offer you a free coupon.

Maria

Customer Support

Ha-ha, maybe they normally give out "profitable" deposit coupons for extra charge and this time did a favor for you and said "free" for this reason:)

phProfessorSlot
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19 November 2016 - 2:27am
#8

It is called marketing strategy by the casino. Yes they will give you the free spin BUT make a deposit first before they gave you that free spins. I experience that kind of gimmick of some casinos and they always tells me to look at the bonus terms and condition.

deSimon_whistler
Low RollerLow Roller
Location: Berlin
Joined: 2 Oct 2016
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20 November 2016 - 3:13pm
#9

Yes, but the question is why they called it "free coupon". If they didn't mention that, it could be acceptable.

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