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auArismac
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22 November 2015 - 10:01am

Beware of strangers bearing gifts

4 replies • Last post

Over the last short period I have managed to accumulate a small profit with "Royal Vegas" so I decided that I would do a "test" withdrawal. No way, conditions not metI don't know?

So I Iogged a support request. A nice bloke rang me within the hour and explained that because I had accepted a $1.20 "Reward Bonus" I must now invest/gamble over $60.00 on slots (pokies) or similar and a heck of a lot more than that on Blackjack before I would qualify to withdraw the $700.00 that I had deposited and/or won before I accepted the "Bonus".

I then asked whether the Australian Financial Institutions 100 Point verification rule applied before I could withdraw my own money from my account. "Well, yes" he agreed I would probably have to do that too.

This "very new to online casino punter's" advice is go through the whole process of deposit, gamble and withdrawal BEFORE depositing above the minimum amount or you may just find that the "Stranger brought you are rather unsavory gift".

Crickey, I am very glad that I only accepted A$1.20 (one dollar and twenty cents), I am nearly 80yo. If I had accepted a substantial amount and then fallen off the perch some time in the next six months the only winner would have been the lawyers.

Cheers
Mac

usbarbadosslim93
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23 November 2015 - 2:07pm
#1

Yeah Mac, it is a good idea to look over the terms and conditions before you accept any bonus from a casino, as some of them will look for any reason to disqualify you. I had a case late last year where I accepted some free spins and won a couple hundred bucks. I then went for the gusto in trying to meet the wagering requirement and actually hit it, only to be told that I was not eligible to cash out due to the fact that I had wagered more than the $5 per spin maximum that was buried in the terms and conditions.

Thanks to CL-Ed intervening though, the casino did agree to pony up the winnings and I walked away with something like $400.

auCL-Ed
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23 November 2015 - 11:29pm
#2

A $1.20 bonus sounds strange. Did you redeem some comp points perhaps?

Anyway my advice to anyone who has not gambled online much is to decline all bonuses until you completely understand what you are agreeing to. Casinos are not a charity and they very rarely offer a bonus that does not have a negative expected value for players. A lot of people like them because they get to play for longer, but the caveat that you must wager a multiple of the bonus before withdrawing is a double edged sword.

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

auArismac
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23 November 2015 - 11:57pm
#3

Wise words, thank you Ed. The "multiple of the bonus" you refer to can obviously be a very big multiple as well. I am going to stay well clear until I can spend the time to get my head around the "conditions that apply".

Mac

auCL-Ed
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24 November 2015 - 12:52am
#4

Good decision. We have some more info on how bonuses work here:

Beginner's Guide to Casino Bonuses

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

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