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krcoolsongss
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23 April 2015 - 8:15pm

Lucky Spins Casino (RTG)

9 replies • Last post

Hello,

I have found a new RTG casino - Lucky Spins Casino.

This casino appears to be a really new one.
In the homepage, it says that Greatwin Holdings Ltd based in Cyprus is the owner and operator.

And as I observe, it is slightly different from other RTG casinos in a few corners - some good, some bad.

1. Account Currencies and Languages
You can choose one of 3 currencies (GBP, Euro, USD) and one of 4 Languages (EN, FR, DE, IT). And they seem to allow players to have an account in each currency. After checking with Live Chat, I opened USD and Euro, each.

2. No Deposit Bonus
You can get it. It is written in the promotion page (x60 and max withdrawal $100).
But, a strange point is that there are some discrepancies between the Coupon Details in Cashier menu and the actually accessible games, with this no-deposit bonus.
And after playing, I found out no comps for no-deposit bonus Smile

3. Welcome Bonus : 1st 300%, 2nd 200%, 3rd 100%, something like this. No table games are included.

4. Max Withdrawal with Bonuses : 10 x Deposit only

5. Payment Option and Max Withdrawal per installment (Very limited)
The options in the Website and the active ones in the Application appear to be different. Maybe this is the jurisdiction, or currency issue. Or, other options are on the way because this is very very new one in a good interpretation. I didn't ask Live Chat upon this point. However, importantly, the weirdest part is that all the maximum withdrawal amount is set to 1000 USD/Euro per installment, up to 3 times per week for all options.

6. Live Chat
I don't know whether the software makes any difference, but, the Live Chat software is different from any other RTGs. I think that I experienced this Chatting software mostly in NetEnt Casinos, etc. And their service was also quite good, as I experienced.

7. T&Cs : It is pretty simple and short. (Maybe too short...). And "CDS Certified" shows at the bottom.

I think that everyone can get the no-deposit bonus.
So, if you have some time, try it and share your experience, please, hopefully with the successful withdrawal Smile

I already failed in no-deposit bonus with Euro account Sad
I will try the other one in USD account soon Smile

Good luck.

phnewbie29
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25 April 2015 - 1:46pm
#1

I got Mine. No dep bonus of €50 though bit high wagering reqs. I enjoyed playinv though. Smile havent tried their luve chat.

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krcoolsongss
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26 April 2015 - 9:05am
#2

Oh, I opened all of USD, EURO, GBP accounts and failed in all, hahaha.

Please, leave the experience when you successfully withdraw the winnings.

And also(!!!), be very careful if they ask you to make a initial deposit (like 20, 25), in order to withdraw the winnings. This was the case with Begado (the rogue NetAd Management), which dragged over 5 months and I finally got it with their representative here(Clara Hans) in CasinoListings.

You can read my experience in the Forum.

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usPook
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28 June 2015 - 12:08am
#3

I made play through here, they want the $25.00 deposit which is normal.... We shall see

auCL-Ed
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3 July 2015 - 2:07am
#4

Any news on the withdrawal?

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krcoolsongss
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9 July 2015 - 8:46pm
#5

Hmmm, I wonder about the withdrawal attempt above Smile

auCL-Ed
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9 July 2015 - 10:54pm
#6

We're trying to contact the casino because we received an email request for some help in trying to get a different withdrawal paid. The player has been waiting a month and has stated that they did not claim a bonus. So if it was me I would probably stay away from this casino until we can confirm that they respond and of course pay winners.

1 member gave thanks for this useful post: coolsongss

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auCL-Ed
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24 July 2015 - 4:31am
#7

No news is most definitely not good news in this case I am afraid. We have been trying to contact someone at this casino for a few weeks now and so far have no response. Avoid.

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krcoolsongss
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24 July 2015 - 6:05pm
#8

A New rogue candidate Smile

auCL-Ed
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25 July 2015 - 8:46am
#9

Maybe. There's always the chance that email could go missing or into spam where no-one ever reads it. But I haven't heard of anyone being paid yet either.

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