0
$ £
usscandles
NewbieNewbie
Joined: 17 Mar 2015
Posts: 3
Thanks given: 0
Thanks received: 2
2 April 2015 - 6:45pm

Monarchs Online Casino does not pay legit winnings!

7 replies • Last post

Hi Casino Listings

I just want to let everybody here know that Moncarchs Online Casino does not honor and payi winnings. I have a legit win and Moncarch is giving the runaround. Below , you guys can see that my winnings are legit. Is this the type of Casinos we want to play at?

also, I think its fair to let ppl here know that all the freebies, make sure you guys first talk to support and check if the no deposit offers are legit. I'm sure you don't want to waist playing all day and later find out it wasnt cashoutable.

Thanks for letting me post casinolisting. You guys got everything in here. Smile

emailrunaroundsandmore.jpg
verifiedemail.jpg
auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 7204
Thanks given: 3359
Thanks received: 2722
3 April 2015 - 12:58am
#1

Unfortunately I am not surprised as it is running TopGame software, who we generally advise people to run a mile from. Here are some gems from their terms and conditions that I just checked:

Quote:

Non-deposit Bonuses
Wagering Requirement / play through – is a minimum of 130 times the bonus amount.

Wagering Requirement of Sign-on Bonus - minimum of x75 times of the bonus + deposit amount

Wagering Requirement of all other deposit related bonuses - minimum of 75 times of the bonus + deposit amount

They REALLY don't want anyone to win if they claim a bonus. Those wagering requirements are insane and to make it even worse the bonuses are not even cashable. I'm impressed that you managed to win with a free chip as they have made it close to impossible.

Quote:

If the player resides in any of the following countries stated below, player must wager 5 times more on any bonuses. (1) Sweden (2) Finland (3) Netherlands (4) Norway (5) Denmark

Icing on the cake. If you reside in one of those countries the wagering is just about the highest I have ever seen at any casino.

Quote:

Withdrawals under $2,000 will be paid out in lumpsum. Any amount beyond $2,000 will be paid out in maximum increments of $2,000 weekly. Winnings of $20,000 or more is subject to a different payment schedule.

In other words, they have cashflow issues.

Quote:

All winnings that arise out of reversed withdrawals are non-withdrawable

WTF? They allow you to reverse a withdrawal which saves them having to pay it, and then they make sure you can't possibly win any more? That is rogue casino territory right there.

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

usbarbadosslim93
Forum Angel
barbadosslim93's picture
Location: Michigan
Joined: 28 Jan 2011
Posts: 9417
Thanks given: 561
Thanks received: 695
3 April 2015 - 1:59pm
#2

Wowza. That is some real bull. The one that especially gets me is the "All winnings that arise out of reversed withdrawals are non-withdrawable".

How does that make any sense whatsoever?

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 7204
Thanks given: 3359
Thanks received: 2722
4 April 2015 - 1:35am
#3

Yeah that one is so bad that it is hard to believe that it is intentional.

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

usnewflorida
Silver PlayerSilver Player
newflorida's picture
Joined: 10 Mar 2013
Posts: 401
Thanks given: 112
Thanks received: 278
4 April 2015 - 8:14am
#4

All winnings that arise out of reversed withdrawals are non-withdrawable

Unbelievable!
One reason for everyone to avoid this casino.

usKi'aha Long
GamblerGambler
Ki'aha Long's picture
Location: hawaii-seattle -pacific northwest
Joined: 21 May 2015
Posts: 57
Thanks given: 81
Thanks received: 38
23 May 2015 - 9:34am
#5

Well once again, I'm having bad luck online with online Casino's...
this time : Monarchs Online Casino!!!... I deposited this time around
being naive and trusting them, oh someone shoot me lol...
I thought well I could win off 50.00$ deposit!?!...And specifically told them
not to put any match play!!!. Because I didn't want any type of restrictions
on me what so ever in the event I WON MONEY!!!...well I was up to a
point in my earings to 1500.00!!! I couldn't believe it ..and then got done to
850.00$!?!...To me the game stop paying out for me...And then it was lagging
major and stopping at points were it didn't make sense what so ever!?!...
One time when I did hit the 1500 dollar point because I was betting 125.00
dollar a hand and another time it was going to stop at a bonus round it
stopped and lost connection!?!...I was like WTF??? and told me to contact
customer service!?!...Oh did I think that was complete BS...And when I did
Contact them, they were Rude and disconnected chat from me...
So I gave up and just went back to the game...And then when I did end up
trying to cash out...Oh wow was in a shock for a treat lol...
I won a total of , $ 850.35 , and to my dismay, and horror they didn't respond to
me till 4 days later, and by then they added free chips to my account and told
me it was to late and I needed to play or lose the whole amount???...
I was like What the Hell!?!...I wasn't going to play that money what so ever in
the event I had to meet some new restrictions on it and the earnings as well...
And then When I did talk to someone in management they didn't want to
listen to me or even try to handle my request at all!!!...
They ended up using the Rogue tactics of all...They confiscated all my earnings
in that Casino and the other sister sites that I joined and earned money at as
well and won money at prior which are the following:

1. Rich Casino - I won a total of 290.00 dollars there

2. Vegas Nights Casino - I had to deposit via: Western Union - which I thought was
a strange and odd way and deceptive in nature!?!...And yet they said I had to deposit 125.00 dollars??? and get a playing point of 500 percent??? and I won a total of $10,000.00 and they took of that winnings as well....Which really really sorta
pissed me off...
I would also like to add, they kept putting up offerings to me and incentives like get a free Ipad, or Xbox one, and I kept passing it by, because I wanted my $ 10,000.00
Us dollars, which they kept holding to this point and then they would not respond to
at a certain point in emails or just hang up on me on not take my calls which was really annoying!!!...

3. They accused me of making multiple accounts when in fact thats complete Rubbish!!! and I only use one name and one account...It was done so they couldn't pay out to me and they did it to close out my account and all accounts at all the sites at all sisters sites and places I was gambling at and I had deposited at...

4. I had deposited more then over 1500.00 US dollars $$ in all at this gaming site...
Which I found to be very very shady of them to then in the end keep my winnings...
and then if you go to any an all the front page of either Home page they claim to pay out 50,000.00$$$ or even $100,000.00 monthly!?!?, I knew that was Bull and to good to be true!?!, and I even thought Yeah right?!, they are probably advertising the person's name of what they won, but not paying them what so ever!!!..Which I found out later to be the truth...Like in my case...

I have even deposited at the lesser sites that they linked to which are:

1. Mermaids online Casino

2. Captain Jack Casino

- - - What really kills me now is how they have about over 30-40 Casino sites and
growing on the Internet and the keep re-inventing themselves!?!...They using the same games over and over again, and are more and more mobile now, and claiming to give more incentives when infact all the bonuses they claim to give out
are all Bogus!!!...And all match plays have a play factor which make no way of winning what so ever!!!....And they will even tell you later in chat / customer service
rep aspect!!!...

I'm really really unhappy with this Casino and others like them...I had a bad experience prior to this and this one is just like the other..Full of lies and deciet!!!...

img_0339.jpg
usnewflorida
Silver PlayerSilver Player
newflorida's picture
Joined: 10 Mar 2013
Posts: 401
Thanks given: 112
Thanks received: 278
23 May 2015 - 12:11pm
#6

Ki'aha Long, I am sorry to hear about your misfortunes at these casinos. Many of the players on this site will attest that there are some good online casinos you can play at. Before you play at a casino that you are not sure of, just check out the reviews on this site. If there are no reviews yet or the casino is new, make a post about the casino and ask. You will get a response to your questions.

1 member gave thanks for this useful post: Ki'aha Long

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 7204
Thanks given: 3359
Thanks received: 2722
26 May 2015 - 1:50am
#7

Sorry Ki'aha Long, your post just about sums up completely why we recommend that players stay away from almost all Topgame casinos.

1 member gave thanks for this useful post: Ki'aha Long

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

Share this