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zaroger123
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19 January 2015 - 5:27pm

Netad Managed Casinos / BEGADO

9 replies • Last post

Stay Away from all of Netad Management Casinos
I joined Begado and they are a bunch of snakes.
Made legitimate winnings , met wagering requirements, submitted all docs as required. but every day a new reason to avoid payment.
3 weeks later and am told by support that Finance dept. has rejected my withdrawal pending a 90 day review .
Ridiculous.
Avoid these incompetents, most casinos i have dealt with have a 3 to 5 day turnaround time. 90 days have you ever.
They entice new players with freebies but refuse to pay out, how on earth do you want to build a client base with such super special customer service LMAO
They owe me $500 and wont see a cent from me till they pay up, plus ill be contacting the regulating authorities for Curacao. Their web site states 10 day turn around time. False advertising or what I don't know???

Cheer guys
Roger

usbarbadosslim93 Recently online: 32 min ago
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19 January 2015 - 7:32pm
#1

Hey Roger, welcome to the site.

I believe Begado and their Netad Management are blacklisted around these parts for pulling shenanigans exactly like what you are describing. It sucks that they can get away with doing this stuff, and I wish that they could be punished for their deceptive advertising and claims.

That is really bad on their part, but sadly par for the course.

auCL-Ed
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20 January 2015 - 12:06am
#2

You're right roger. They have been pulling this "random 90 day security check" on everyone lately. It is standard operating procedure, not random, and I believe it is a deliberate attempt to frustrate players into reversing their withdrawals and losing. They remain on our blacklist.

I have been assisting a lady who won and withdrew over $6000 way back in September and so far she has only received $2000. Even with our intervention they don't pay any quicker than they would without it. You can read a bit about that one here:
Netad Management / Affactive casinos blacklisted

I recommend that you stick to the casinos rated 4 stars or higher here. We also have lists of recommendations on every page that are tailored to your country. You can see them at the bottom of this page.

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

krcoolsongss
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21 January 2015 - 12:27pm
#3

Last year, I made the maximum winning of $250 from their free Sign-up Bonus.
They asked me to deposit at least $21, so that I can withdraw total of $271. So, I followed their procedure - deposit and account verification.

But, when I made a withdrawal request, they turned it down and sent me "the 90-day review".

In around 2 months or so, on live chat, I asked them that I would give up the bonus winnings and withdraw only the real deposit of $21. And they told me to wait a little more, and I can withdraw the sum of $271.

So, I waited 2~3 weeks, but they never replied.

I contacted them about 3~4 weeks ago. At that time, I was transferred to VIP Manager Alan(?).
At first, he kind of cracked a joke that I should ask Neteller the refund of my real deposit of $21.
So, later, he suggested that he will give 400% bonus, or something.

I refused to receive it and he told me that he would send an email to Finance Department which only is reached by their email about me and buzz them, hahaha.

And, what a fraud they are doing.

I think that Neteller and other payment companies terminate them from their merchant list.

I will contact them anyway soon again.

I will post the related information, then.

Happy New Year and Good Luck, Guys !!!

1 member gave thanks for this useful post: CL-Ed

ilClara Hans
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22 January 2015 - 9:41am
#4
roger123 wrote:

Stay Away from all of Netad Management Casinos
I joined Begado and they are a bunch of snakes.
Made legitimate winnings , met wagering requirements, submitted all docs as required. but every day a new reason to avoid payment.
3 weeks later and am told by support that Finance dept. has rejected my withdrawal pending a 90 day review .
Ridiculous.
Avoid these incompetents, most casinos i have dealt with have a 3 to 5 day turnaround time. 90 days have you ever.
They entice new players with freebies but refuse to pay out, how on earth do you want to build a client base with such super special customer service LMAO
They owe me $500 and wont see a cent from me till they pay up, plus ill be contacting the regulating authorities for Curacao. Their web site states 10 day turn around time. False advertising or what I don't know???

Cheer guys
Roger

Hi Roger,

My name is Clara and I work at the marketing department of the casino you mentioned.

Im sorry to hear you are having a tough time while trying to cash your earnings.

Could you please send me a PM and let me know your username and the casino, so I can request more information about the case? I might be able to help.

Thanks for your time.

Coolsongs,

please do the same. Ill look into your case too.

Thank you and apologize in advance for the unpleasant situation.

Clara

Former casino Rep for Affactive / Netad Management casinos

krcoolsongss
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23 January 2015 - 9:31am
#5

Dear Ms. Clara,

I sent you the message.

Please, check it.

ilClara Hans
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27 January 2015 - 4:17pm
#6

Hi coolsongss,

as mentioned on PM, our finance department needs you to check your payment details since they have been trying to execute the payment but it didnt go through.

Please verify the details / confirm with me by PM so I can request to do it again.

Once you receive the money, please update this complaint so we can set it as solved Smile

Thanks for your cooperation.

Clara

Former casino Rep for Affactive / Netad Management casinos

ilClara Hans
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Thanks received: 6
27 January 2015 - 4:21pm
#7

By the way Roger,

I still didnt get your reply with your details so I can check this issue and help you.

Let me know,

Clara

Former casino Rep for Affactive / Netad Management casinos

krcoolsongss
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Joined: 2 Dec 2014
Posts: 1346
Thanks given: 867
Thanks received: 610
1 February 2015 - 6:03pm
#8

The following issues have been resolved.

I received the total of $271 from Begado, just a few hours ago.
Ms. Clara Hans who works for the casino group has been helping me for this issue.

Actually, I had the same issue with their affiliate casino, Slots Jungle Casino, last year, too.
This is solved together with Begado's.

When I started to play with Slots Jungle, I didn't know that it was affiliated with Begado.

But, Slots Jungle was more weirder and embarrassing, because they sent "90 day review" at the second withdrawal of $500 after the 1st withdrawal of $500 was done.

Anyway, both issues with Begado and Slots Jungle have been resolved, so that I am very happy now.

Thank Ms. Clara Hans.

coolsongss wrote:

Last year, I made the maximum winning of $250 from their free Sign-up Bonus.
They asked me to deposit at least $21, so that I can withdraw total of $271. So, I followed their procedure - deposit and account verification.

But, when I made a withdrawal request, they turned it down and sent me "the 90-day review".

In around 2 months or so, on live chat, I asked them that I would give up the bonus winnings and withdraw only the real deposit of $21. And they told me to wait a little more, and I can withdraw the sum of $271.

So, I waited 2~3 weeks, but they never replied.

I contacted them about 3~4 weeks ago. At that time, I was transferred to VIP Manager Alan(?).
At first, he kind of cracked a joke that I should ask Neteller the refund of my real deposit of $21.
So, later, he suggested that he will give 400% bonus, or something.

I refused to receive it and he told me that he would send an email to Finance Department which only is reached by their email about me and buzz them, hahaha.

And, what a fraud they are doing.

I think that Neteller and other payment companies terminate them from their merchant list.

I will contact them anyway soon again.

I will post the related information, then.

Happy New Year and Good Luck, Guys !!!

1 member gave thanks for this useful post: CL-Ed

ilClara Hans
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Joined: 22 Jan 2014
Posts: 15
Thanks given: 0
Thanks received: 6
4 February 2015 - 4:46pm
#9

Hi coolsongss,

Happy to help!

Have an amazing week.

Clara

Former casino Rep for Affactive / Netad Management casinos

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